BMW of Waterbury

Great experience from start to finish My wife and I had no intention of buying a car when we did but the group at BMW of Watertown made the experience so easy that we walked out the same d My wife and I had no intention of buying a car when we did but the group at BMW of Watertown made the experience so easy that we walked out the same day having purchased a car. Starting with Geoff our salesperson with a smooth hand-off to Manny "the resident genius" to Don the sales manager it was a seamless transition and a consistent message being delivered. Our thought was if this is the face of the organization then this is the dealer we want to buy our next car especially that we keep our cars for a long time and it was very important to have a dealer that is in it for the long term relationship that will continue thru the service department to which we plan on utilizing. Highly recommend this dealer to anyone looking for a high quality organization More

Richard D'Angelo is the BMW service department I highly recommend the Watertown BMW because of the Service department. I would drive 45 minutes to the Watertown dealership to service my car becaus I highly recommend the Watertown BMW because of the Service department. I would drive 45 minutes to the Watertown dealership to service my car because of Richard D'Angelo, even with other BMW dealerships in town. He has taken care of me and my car for years and I am always very satisfied. He takes the time to explain the service needs and gets the job done right the first time! I have been a happy customer of Watertown BMW for 10 years and I would strongly suggest that you visit this dealership to check out its Service department Richard D'Angelo! More

Great Service Department - Kudos Rich D'Angelo I have had my 335D serviced at BMW of Watertown for 6 years. They have always done a great job and were very fair re. pricing and warranty. I have had my 335D serviced at BMW of Watertown for 6 years. They have always done a great job and were very fair re. pricing and warranty. More

Pleasant experience This is my first BMW and Dennis made the whole process very smooth. It took me over 3 months from the first time I went to BMW of Watertown to the ti This is my first BMW and Dennis made the whole process very smooth. It took me over 3 months from the first time I went to BMW of Watertown to the time I picked up my new BMW. But at no time did I felt I had to make the decision in hurry. Dennis took his time to go over the different models I was interested in. He is very knowledgeable about the cars. On the day of picking up the car he went over all the different features in the cars. He did not take anything for granted, that I will figure it out on my own. Even with the change in ownership, Dennis was able to provide pleasant experience. More

Very helpful and welcoming first experience! Best car service I have received! Everyone was very nice and helpful in fixing my car. Well worth every penny spent! I recommend to speak with John Ra Best car service I have received! Everyone was very nice and helpful in fixing my car. Well worth every penny spent! I recommend to speak with John Ramos the service advisor. He really made sure everything went smoothly and ensured my first experience was exceptional. Great place! More

Stress-free buying experience Working with Dennis Smith was a pleasure with no pressure and his willingness to make sure I got the car I wanted. The price was also quite fair. De Working with Dennis Smith was a pleasure with no pressure and his willingness to make sure I got the car I wanted. The price was also quite fair. Despite a problem getting the new car registered, he was certain to stay on top of it. Finally delivery day went extremely well with Dennis patiently explaining all the features of the car beautifully and telling me to call at any time if there were any problems. I would definitely recommend Dennis and BMW of Watertown. Charles Tuscano also made the final signing a piece of cake. I love my 228xi coupe. More

RICH IN SERVICE BMW of Watertown has gone thru some tough times the last few years! However one thing that has stayed constant is the service department... in particu BMW of Watertown has gone thru some tough times the last few years! However one thing that has stayed constant is the service department... in particular Rich D'Angelo! Rich has taken car of me and my cars for years and has NEVER disappointed. The experience was much the same last week when I brought in my 540i last week. All problems corrected, no surprises and as always I'm thrilled with the experience. Thanks Rich and thanks to the entire service department at BMW of Watertown. More

Phenomenal Experience! Kevin Warriner was tremendous and took the time to show me my options before finding my perfect vehicle. Dennis Smith & Donny Frost made the whole bu Kevin Warriner was tremendous and took the time to show me my options before finding my perfect vehicle. Dennis Smith & Donny Frost made the whole buying experience extremely pleasant and seemless. Outstanding customer service from all at Hoffman BMW of Watertown. I would absolutely recommend this dealership or any of the Hoffman dealerships to anyone looking to purchase a new or used car. More

Outstanding Car Buying Experience Our trip to the BMW of Watertown dealership was the first of three BMW dealers from a list provided by USAA that we had planned to visit in one day. N Our trip to the BMW of Watertown dealership was the first of three BMW dealers from a list provided by USAA that we had planned to visit in one day. Needless to say, we were so pleased with the choices and exceptional presentation by Geoff Baldwin that Watertown was our first and last stop. Geoff's knowledge of the BMW models and options is excellent and we appreciated all the time he devoted to familiarizing us with the many features on the car that we purchased. Donny Frost was knowledgeable and most professional and personable in explaining the various documents that required signing. More

Excellent experience. Geoff Baldwin is certainly the man to see to buy a car. Went "above and beyond". Very helpful, and a nice guy as well. Go see Geoff Geoff Baldwin is certainly the man to see to buy a car. Went "above and beyond". Very helpful, and a nice guy as well. Go see Geoff More