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BMW of Waterbury

Waterbury, CT

4.9
660 Reviews

133 Schraffts Drive

Waterbury, CT

06705

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Showing 660 reviews

December 17, 2015

Richard D'Angelo is the BMW service department I highly recommend the Watertown BMW because of the Service department. I would drive 45 minutes to the Watertown dealership to service my car becaus More

by nelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard D'Angelo
Dec 17, 2015 -

BMW of Waterbury responded

Hi nelly, Thank you for trusting BMW of Watertown and sharing your feedback on our advisor Rich D'Angelo! We are so pleased that you take them extra time to have your vehicle serviced with Rich. He is always happy to ensure your vehicle is running efficiently and you are completely satisfied. We appreciate you and look forward to seeing you again. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 07, 2015

Great Service Department - Kudos Rich D'Angelo I have had my 335D serviced at BMW of Watertown for 6 years. They have always done a great job and were very fair re. pricing and warranty. More

by dsmolover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard D'Angelo
Dec 16, 2015 -

BMW of Waterbury responded

Hello dsmolover, Thank you for continuing to choose BMW of Watertown for the past 6 years. We value what our customers have to say and appreciate you sharing your story. We look forward to seeing you again soon. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 02, 2015

Pleasant experience This is my first BMW and Dennis made the whole process very smooth. It took me over 3 months from the first time I went to BMW of Watertown to the ti More

by Sanjay P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
Dec 16, 2015 -

BMW of Waterbury responded

Hello Sanjay, Thank you for choosing BMW of Watertown for your recent purchase. We appreciate that you trusted the knowledge and dedication of Dennis to ensure you found the exact car you wanted. We trust you are loving your new vehicle and look forward to seeing you again. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 28, 2015

Very helpful and welcoming first experience! Best car service I have received! Everyone was very nice and helpful in fixing my car. Well worth every penny spent! I recommend to speak with John Ra More

by Guerrero_nathalia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
Dec 16, 2015 -

BMW of Waterbury responded

Hello Guerrero_nathalia, Thank you for choosing Hoffman BMW of Watertown service. We are thrilled to hear it was the best service you have ever received! John is always happy to ensure your vehicle is running efficiently. We appreciate you and look forward to your next visit. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 06, 2015

Stress-free buying experience Working with Dennis Smith was a pleasure with no pressure and his willingness to make sure I got the car I wanted. The price was also quite fair. De More

by GGreen
Recommend Dealer
Yes
Employees Worked With
Dennis Smith, Charles Tuscano
Dec 16, 2015 -

BMW of Waterbury responded

Hello GGreen, Thank you for choosing Hoffman BMW of Watertown! We are thrilled to hear your experience with Dennis and Charles was 5-star worthy. Our BMW team is committed to providing an exceptional and seamless experience. We are pleased to hear you love your 228xi coupe and look forward to servicing it for you to keep it running beautifully. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 02, 2015

RICH IN SERVICE BMW of Watertown has gone thru some tough times the last few years! However one thing that has stayed constant is the service department... in particu More

by Lvaccarella
Recommend Dealer
Yes
Employees Worked With
Richard D'Angelo
Nov 06, 2015 -

BMW of Waterbury responded

Hi Lvaccarella, Thank you for trusting Hoffman BMW of Watertown and providing feedback on our advisor Rich. He is always happy to ensure your vehicle is running safely and efficiently. We strive to ensure an exceptional experience and we are pleased to hear you are never disappointed. We appreciate you and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 26, 2015

Phenomenal Experience! Kevin Warriner was tremendous and took the time to show me my options before finding my perfect vehicle. Dennis Smith & Donny Frost made the whole bu More

by JP43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Warriner, Dennis Smith, Donny Frost
Oct 27, 2015 -

BMW of Waterbury responded

Thank you so much for taking the time to share your wonderful feedback! We are glad Kevin, Dennis and Donny all went the extra mile to make sure your buying experience at our dealership had you driving away completely satisfied. Kevin and the rest of our great sales team take great pride in really listening to our customers' wants and needs to help guide them to the vehicle that is absolutely perfect for them. We truly appreciate your business and recommendation. Please do not hesitate to let us know if there is anything else you may need. Enjoy your new BMW!

October 25, 2015

Outstanding Car Buying Experience Our trip to the BMW of Watertown dealership was the first of three BMW dealers from a list provided by USAA that we had planned to visit in one day. N More

by tommoore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Baldwin, Donny Frost
Oct 27, 2015 -

BMW of Waterbury responded

That is outstanding to hear, Tom! We are so happy both Geoff and Donny were able to make your entire buying experience so wonderful and quick. We understand there are many other places people can go to find the vehicle they want, but our customers choose BMW of Watertown because we are able to provide them with a higher standard of service that simply cannot be matched. Our dedicated staff truly listens to our customers' wants and needs to help guide them to absolute perfect vehicle for them. Thank you for your business, Tom. Please let us know if there is anything else you may need. Enjoy your new BMW!

October 23, 2015

Excellent experience. Geoff Baldwin is certainly the man to see to buy a car. Went "above and beyond". Very helpful, and a nice guy as well. Go see Geoff More

by Tim
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Baldwin
Oct 26, 2015 -

BMW of Waterbury responded

That is wonderful to hear, Tim! We are so glad Geoff went above and beyond to make sure your buying experience at our dealership had you driving away completely satisfied. We appreciate your business and recommendation. Please let us know if there is anything more we can do for you. Enjoy your new BMW!

October 21, 2015

Tremendous Hello my name is Robin Manna and my experience at BMW of Watertown in Connecticut is amazing my service adviser always gets me in on time and is exce More

by Stylist363
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard D'Angelo
Oct 22, 2015 -

BMW of Waterbury responded

Hello Robin, Thank you for choosing Hoffman BMW of Watertown. We appreciate your feedback on working with our advisor Rich D'Angelo. He is always happy to ensure your vehicle is running safely and efficiently. We appreciate you and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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