BMW of Waterbury

Simply The Best Dennis Smith is a star! Dennis was patient, friendly and easy to deal with whilst we selected and purchased our gorgeous grey CPO 2013 328i xdrive. We Dennis Smith is a star! Dennis was patient, friendly and easy to deal with whilst we selected and purchased our gorgeous grey CPO 2013 328i xdrive. We have purchased many cars over the years but his attention to detail and conscientiousness surpasses every other experience. No haggling, no fuss, just straight forward. Donny, Chris and Maurice were all friendly and gave us a consistent positive feel of the customer care at Watertown BMW. Thank you. More

Want the Best Car Buying Experience, Buy a BMW! Dennis is your guy if you looking to buy a BMW. He is very knowledgeable and will always get you the best deal going. Dennis walks you through the who Dennis is your guy if you looking to buy a BMW. He is very knowledgeable and will always get you the best deal going. Dennis walks you through the whole process, he will even set up your insurance on the new car. BMW is Awesome!!! I do have to say though, I am not a fan of the Watertown strip of car dealers, but BMW is the exception. More

Professionals We located our used car on their website. Dennis and Chris were great to work with. They were very responsive and helpful. They made our purchase ru We located our used car on their website. Dennis and Chris were great to work with. They were very responsive and helpful. They made our purchase run very smooth. More

Best BMW service in New England If you want your BMW to have 1st class/top service and be taken care as a member of your own family than you must trust and go to BMW of Watertown. It If you want your BMW to have 1st class/top service and be taken care as a member of your own family than you must trust and go to BMW of Watertown. It all starts with Richard D' Angelo who makes sure your concerns are checked and taken care of. They have Master Techs like Nicky who take care of any of your BMW baby and fix whatever it may need to run as smooth and better than you first got it. Richard knows the dealership clients and greet them like family. And even if your at the dealership your 1st time - no problem as Richard will take care of your vehicle just like an old friend. BMW of Watertown is so very lucky to have Rich a part of the dealership. Overall this is the best BMW dealership in CT and New England. This is the only place my 325 goes to and visits. More

Worth The Travel I would say that I had an overall great experience with everyone at Watertown BMW. I worked with Dennis Smith, who was very professional and friendly I would say that I had an overall great experience with everyone at Watertown BMW. I worked with Dennis Smith, who was very professional and friendly and nice to deal with. I was able to communicate in person, through email, and via text. Everyone else I met at the dealership was extremely friendly and helpful. I appreciate the personal attention every step of the way. It was good to be informed of the next step in the process and I liked being accompanied by Dennis all the way to the end until I drove out the door, . It was a great experience, thank you dennis. thank you Donny Frost great to do business withe you guys. Regards, A.Adel More

Knowledgeable, professional, first class service After visiting several other BMW dealerships, I elected to do business with BMW of Watertown, and Geoff was the main reason for my decision. His in-d After visiting several other BMW dealerships, I elected to do business with BMW of Watertown, and Geoff was the main reason for my decision. His in-depth knowledge of the vehicle, responsiveness, professionalism, attention to detail, and high level of service made for a smooth and enjoyable car buying experience. Both Geoff and Jeff were a pleasure to work with. More

Best customer service ever I first made telephone contact with Jeff who paved the way. On my purchase day it was Dennis who took care of me and it mean that in every sense of t I first made telephone contact with Jeff who paved the way. On my purchase day it was Dennis who took care of me and it mean that in every sense of the word, patient, accommodating, helpful, thorough. Ended up going with in house financing- I am on visa and my credit was not superb but they were able to get me a rate that beat my credit union. I arrived at about 9 and by two i was driving out with my car- no money down. Would have left sooner if i attempted in house financing from the get go. I STRONGLY RECOMMEND THIS DEALERSHIP. This was my first car and I have no regrets so far.... More

Excellent sales staff and service department Everyone in the service dept. is very friendly, and our car was serviced in a timely manner. While there for the airbag recall, we also bought a car Everyone in the service dept. is very friendly, and our car was serviced in a timely manner. While there for the airbag recall, we also bought a car. The salesman was very knowledgable and did not pressure us. We were there a year ago but did not buy; when our salesman saw us this year he recognized us and took us for a test drive. We received a decent (not great) trade in value, and when we picked up the new car, our salesman (Dennis Smith) explained everything with much patience. A great dealership. More

Efficient, helpful, complete My wife's need for information was summary, mine more detailed. Geoff did an excellent job of walking a narrow line between the two. Not easy. My wife's need for information was summary, mine more detailed. Geoff did an excellent job of walking a narrow line between the two. Not easy. More

A++++ Dealership Best place to spend hard earned money. I had a great experience buying a car from Dennis. He provided all the information I asked for regarding the ca Best place to spend hard earned money. I had a great experience buying a car from Dennis. He provided all the information I asked for regarding the car. I would definitely buy my next BMW from them and also would recommend my friends to buy fro them. More