BMW of Waterbury

Our Third BMW Came home today with our third BMW - we have been thrilled with the service and care given to us over the years at BMW of Watertown. Dennis Smith did Came home today with our third BMW - we have been thrilled with the service and care given to us over the years at BMW of Watertown. Dennis Smith did a great job - no pressure and very knowledgeable. He was very patient and understanding as we moved from one model to the next; he did many searches for us until we found the car we wanted. Once it came in, he took his time explaining all the features -- and there are so many of them! Jeff Pearce was a pleasure to work with as well - very professional in his role as General Manager. Thank you both for such a good experience! More

1st BMW buying experience The entire buying experience from the intial test drives to the financing to answer several questions about the vehicle and its features was excellent The entire buying experience from the intial test drives to the financing to answer several questions about the vehicle and its features was excellent. Dennis Smith was an absolute pleasure - by far the least pressured and most enjoyable buying experience I've ever had. Dennis is very knowledgable with a very low pressure sales approach that is reassuring. When looking for a new BMW 320 xi, he was able to nsearch through inventory to find the vehcile with the closest match to the features I wanted, then was always ready to answer questions by phone or email before the vehicle even arrived. I would strongly recommend that if you are in the market for a BMW, Dennis is a salesperson I can recommend without hesitation. More

Great, no worries, experience! I would like to say that Dennis Smith was wonderful to have as my sales associate at BMW of Watertown. He knew what I was looking for and did his best I would like to say that Dennis Smith was wonderful to have as my sales associate at BMW of Watertown. He knew what I was looking for and did his best to find the perfect car for me with no pressure involved. All my questions were answered in a professional and knowledgeable manner. i made quite a few phone calls before and after getting my X1, and Dennis was there to answer all of them. He really took a great amount of time to go over the car in detail, so that I was comfortable with all of the aspects of the vehicle. I am still learning about it, as I am driving it, but I know that Dennis will be there if I need more help. Nothing else to say, except, ask for Dennis and you will not be disappointed! More

Great dealership! Geoff Baldwin and Jeff Pearce could not have been more honest or accommodating as they handled my very first BMW purchase. I got a great price on a 2 Geoff Baldwin and Jeff Pearce could not have been more honest or accommodating as they handled my very first BMW purchase. I got a great price on a 228I x-drive, transparent information about every aspect of the lease I took, personal and patient attention from Day One to delivery day, including the "walk-through" of the many (sometimes overwhelming) features of the car. First class operation! More

My expierence was excellent. I felt Dennis Smith was helpful, professional and willing to help me with what I wanted. No high pressure but there when you needed him. I felt Dennis Smith was helpful, professional and willing to help me with what I wanted. No high pressure but there when you needed him. More

Just a Fantastic Experience! My experience with BMW F Watertown Ct was pleasurable and enjoyable. I worked with Dennis who was a extremely gracious and very knowledgable of the My experience with BMW F Watertown Ct was pleasurable and enjoyable. I worked with Dennis who was a extremely gracious and very knowledgable of the vehicle I was Interested in. He took his time and explain everything in detail. His knowledge of BMW products and what they had to offer was simply fantastic. A VERY BIG KUDOS TO DENNIS. I worked with Jeff who also made this a pleasurable experience. and was instrumental in obtaining this vechicle . Thanks again for the great experience... Jim?? More

Third BMW from Watertown Consistently strong customer service from this convenient Litchfield County dealer. Moved from a 2010 X5 to a 2013 X3 to a recently acquired 2015 X6 5 Consistently strong customer service from this convenient Litchfield County dealer. Moved from a 2010 X5 to a 2013 X3 to a recently acquired 2015 X6 50 xdrive. Quality across the specturm with particualr recognition to the management team (Jeff Pearce) - making the paper work so smooth and effortless - and Geoff Baldwin who went out of his way to constantly keep me up to speed on details relating to my special order vehicle - and all things BMW! Very pleased and will use BMW of Watertown again. More

Great Purchasing Experience Dennis Smith was a pleasure to work with on all fronts. Honesty, timeliness, accuracy describe my purchasing experience with Dennis and the dealershi Dennis Smith was a pleasure to work with on all fronts. Honesty, timeliness, accuracy describe my purchasing experience with Dennis and the dealership as a whole. My wife and I both bought cars on the same day and Dennis created a true win / win whereby we got great deals on great cars and the dealership got some good business from us that day. We're very happy and we'd recommend the dealership to Family and friends! More

Amazing experience Dennis was terrific and answered all my questions. This is the first car I have had to buy alone and he was very helpful to me in making sure I under Dennis was terrific and answered all my questions. This is the first car I have had to buy alone and he was very helpful to me in making sure I understood everything.. I received my fabulous black wagon in a week. Loving the car and Watertown BMW More