BMW of Waterbury

Amazing experience Dennis was terrific and answered all my questions. This is the first car I have had to buy alone and he was very helpful to me in making sure I under Dennis was terrific and answered all my questions. This is the first car I have had to buy alone and he was very helpful to me in making sure I understood everything.. I received my fabulous black wagon in a week. Loving the car and Watertown BMW More

Excellent Experience Dennis Smith has gone above and beyond to make our first BMW purchases a exceptional experience.. Jeffrey Pearce also assisted in make this process s Dennis Smith has gone above and beyond to make our first BMW purchases a exceptional experience.. Jeffrey Pearce also assisted in make this process smooth. We went to the dealer late in the evening but Jeffrey pulled the car into the bay where we could see it in the light. I definitely recommend them and will go back for next purchase. Thank you guys. More

Great service Very friendly people, worked with my credit and found me a great deal on my new 2006 bmw 325i. Dennis Smith was very helpful and honest when he helped Very friendly people, worked with my credit and found me a great deal on my new 2006 bmw 325i. Dennis Smith was very helpful and honest when he helped me pick out the car I wanted. I would defiently recommend BMW of Watertown great place! ???? More

Fantastic Experience I recently bought a 2015 BMW X5 from here and couldn't have nothing but good things to say. The sales rep Dennis was VERY responsive, knowledgable and I recently bought a 2015 BMW X5 from here and couldn't have nothing but good things to say. The sales rep Dennis was VERY responsive, knowledgable and fair. He and the manager Jeff were willing to help me find what I was looking for on many levels including the price, rate and the model itself. I would HIGHLY recommend purchasing your vehicle here. Ask for Dennis! More

Above and beyond This is my second car purchased from BMW of Watertown. Mr. Pearce made the purchasing aspect a breeze. My salesman Dennis followed up with me multiple This is my second car purchased from BMW of Watertown. Mr. Pearce made the purchasing aspect a breeze. My salesman Dennis followed up with me multiple times, even after the sale was complete to make sure that I was happy with my car. I have purchased many cars throughout my life...I have rarely come across such superior customer service. More

Great Experience! I recently purchased a pre-owned X3 and was very satisfied with the service I received. I worked with Tom, who after listening to what I was looking f I recently purchased a pre-owned X3 and was very satisfied with the service I received. I worked with Tom, who after listening to what I was looking for quickly found the car I wanted. Tom went though the entire car with me pre and post purchase and answered every question had. This was by far the best car buying experience I had. The car was provided is excellent condition and I have enjoyed driving my BMW. I would recommend to anyone looking for a BMW to meet with Tom and the staff at BMW of Watertown. More

Delivery of new 2015 X1 This is the 5th purchase for me from this location and by far this was the best delivery experience ever received. My CA presented all aspects of the This is the 5th purchase for me from this location and by far this was the best delivery experience ever received. My CA presented all aspects of the vehicles features at a comfortable pace and taylored his instructions expertly to features that where new to me. It was a rewarding experience to drive home confidently with this insite. More

Encore Presentaion Today I went for my encore presentation since I purchased my vehicle 2 weeks ago. He really helped me understand my car fully. I thought I knew everyt Today I went for my encore presentation since I purchased my vehicle 2 weeks ago. He really helped me understand my car fully. I thought I knew everything about my car until he got in and showed me all the things I didn't know. I couldn't be more satisfied. More

Now we're both blown away...! My husband (Mike) bought a BMW from Tom back in June of 2014. Back them he told Tom that I'd be looking for a new car next spring and asked him to kee My husband (Mike) bought a BMW from Tom back in June of 2014. Back them he told Tom that I'd be looking for a new car next spring and asked him to keep an eye out for a nice pre-owned 1 series convertible for me. Tom kept us posted on all of the 1s coming off of lease or into the dealership but I was looking for a car that would meet my budget and my list of wants. Well Tom came through. He found the PERFECT car for me and worked with us to meet my budget too. Mike couldn't say enough good about Tom, and Mike is NOT easy to please. Now I see why. Tom was so friendly, so accommodating, so easy to work with. He made my buying experience painless and fun. He took care of our financing, insurance, registration and had the car ready to go within hours of us saying "let's do it." I've been driving my new BMW for many weeks now and I absolutely love it...! Tom told me I would, he was right. Mike and I know feel like we've got a friend in the business. More

Great overall experience The overall experience was fantastic. Tom is easily the nicest guy Ive met and did everything he could to make the deal work for both of us. Because o The overall experience was fantastic. Tom is easily the nicest guy Ive met and did everything he could to make the deal work for both of us. Because of the way I was treated in this dealership by the management and by Tom, I have recommended BMW of Watertown (and Tom) to everyone that I know that is looking for a new car. I walked into the dealership the next day to pick up my car and the manager immediately greeted me by my name which was awesome. This dealership is full of great people, and I highly recommend it to anyone who is looking for a new car. More