BMW of Waterbury

Smooth, easy transaction Just bought an X3 from this dealership. The overall experience was excellent. They were completely upfront and honest about the pricing and also gave Just bought an X3 from this dealership. The overall experience was excellent. They were completely upfront and honest about the pricing and also gave a fair deal on our trade-in. Our sales rep, Dennis Smith was extremely pleasant. We felt no pressure to buy, which was a very refreshing change compared to some other dealerships we have been to. Jeff in management went out of his way to make sure we were completely satisfied and the transaction was done in a timely manner. More

"Excellent attention, without pressure ! " We originally went looking for a car for my wife, since her car was at the end of her lease. After expressing some interest in a car that was on the s We originally went looking for a car for my wife, since her car was at the end of her lease. After expressing some interest in a car that was on the showroom floor,Tom showed me the features and some other models as well.On that same day, he put together an attractive deal,and we ended up leasing 2 cars that day! His patience and attentiveness is to be commended ! More

Great dealership! Peter Keast and Thomas Zukowski were wonderful to deal with when buying my new X3.. Went to two other BMW dealerships but they did not provide the sam Peter Keast and Thomas Zukowski were wonderful to deal with when buying my new X3.. Went to two other BMW dealerships but they did not provide the same service or transparency that I received at BMW of Watertown. Tom even got me a great gift! I highly recommend Peter, Tom , and BMW of Watertown. More

great buying experience BMW of Watertown made the car buying experience flawless, from product knowledge, to actual delivery of the vehicle. They are a great group of knowle BMW of Watertown made the car buying experience flawless, from product knowledge, to actual delivery of the vehicle. They are a great group of knowledgeable people. More

Pleasant Experience Being new to BMW, I had many questions which were answered to my satisfaction. This led to the purchase of a Certified PreOwned BMW. I was most impr Being new to BMW, I had many questions which were answered to my satisfaction. This led to the purchase of a Certified PreOwned BMW. I was most impressed with the inspection/service that was done on the car prior to pick-up. Tom Zukowski was great to work with and I am happy to recommend him as a Client Advisor. More

Thomas Zukowski/BMW of Watertown Thomas Zukowski and the owner of the dealership were friendly, efficient and a pleasure to work with. When we need our next car, we would return to t Thomas Zukowski and the owner of the dealership were friendly, efficient and a pleasure to work with. When we need our next car, we would return to this dealership. More

Best experience ever in purchasing a vehicle I would highly recommend this dealership. Tom was the most knowledgeable salesperson we have ever dealt with, he knows his product inside and out. I would highly recommend this dealership. Tom was the most knowledgeable salesperson we have ever dealt with, he knows his product inside and out. Jeff was extremely fair with the purchase price. As my husband said, it was the first time in 38 years he hasn't felt like he was "taken for a ride" when dealing with a dealership. Super experience!!! More

2015 BMW x1 x28i Ian was referred to me by a coworker who purchased a vehicle from him. I came in with an x1 in mind. Ian showed me to an x1 right away to test drive i Ian was referred to me by a coworker who purchased a vehicle from him. I came in with an x1 in mind. Ian showed me to an x1 right away to test drive it. That was the easy part, the hard part was finding an x1 built the way I wanted it to be. After countless attempts in finding a car with all my requirements, he was able to find one and get me in it. Ian was easy to get along with, not pushy at all, knowledgeable, and made sure I did not settle unless it was the car I wanted. Jeffery was a no nonsense individual and answered all my questions but made sure I understood everything before signing, since this was my first time leasing. This is my first BMW and the experience was great! More

Excellence !! I highly recommend this dealership. I have using this dealership for years and have recently purchase a new 5 series. Tom Zukowski, the salesman was v I highly recommend this dealership. I have using this dealership for years and have recently purchase a new 5 series. Tom Zukowski, the salesman was very professional and full of knowlegde. He knows the product inside and out making my decision easy. Their service and sales staff are the best !! Big thanks to everyone there and hats off to the General Manager Peter Keast. Brian G. More

Comfortable purchase experience It was a pleasure working with Dennis S. and Jeff P. on the purchase of my new BMW. They were both professional, courteous and accomodating. Dennis w It was a pleasure working with Dennis S. and Jeff P. on the purchase of my new BMW. They were both professional, courteous and accomodating. Dennis was patient with test driving different models; and was never pushy. Jeff was upfront and very fair with the vehicle pricing.Thank you both! More