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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.7
399 Reviews

399 Reviews of BMW of Wesley Chapel - Service Center

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January 04, 2023

Excellent service as usual. Came in with brake noise/grinding expecting a bill but vehicle checked over , was a minor issue that was corrected without needing a expensive bill More

by Tylerbelislefl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek in service. 5 stars
December 20, 2022

Javier provided me outstanding customer service… Literally above and beyond my expectations… Will continue to service my vehicle here… And recommend to customers More

by djennas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
December 16, 2022

Great service, less than I was expecting. Turn around time was great also. Israel was very helpful. More

by ckberriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israel
December 13, 2022

My experience with BMW was the best I’ve ever had with any dealership due to Mr.Hargrett. He was very knowledgeable and kept me very well informed. He is a real Asset. I was more than satisfied with his S More

by Magddiva77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Michael Hargrett
November 18, 2022

Ryan was incredibly helpful and persistent when helping me with my vehicle issue and worked tirelessly to get answers and my vehicle fixed. More

by britanyhannaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Darner
November 03, 2022

Exellent service, all staff are friendly and helpful. The only complaint is that the dealer needs more vehicle to show for sale More

by marisabelrodriguez6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Andreiw
October 29, 2022

What can I say Ryan done a great job again. in and out in record time also love the new building it is beautiful you should be very proud. More

by rodneymartin52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2022

Very professional and courteous! Service was completed promptly and efficient! Love the customer waiting lounge! It made waiting very pleasant! More

by KMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

Great experience as usual. .. Excellent service from my advisor Derek and enjoyed the new BMW store built.Thanks! More

by Tylerbelislefl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Stroup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek I’m service 5 stars
October 19, 2022

Outstanding customer service and work quality! Special mention of Brian and Jimmy! The best!! I’ve been a loyal (extreme) BMW customer for 40 years. Given this excellent first impression at BMW More

by charlie_dawson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
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