Jorge Mere

Superior Customer Service! They greet you with a smile and make sure all your repairs are completed in a timely manner. They greet you with a smile and make sure all your repairs are completed in a timely manner. More

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When you going to a BMW Dealer/Service you expect a SUPERB costumer service, isntead a the wesley Chapel BMW it was a very poor experience. SUPERB costumer service, isntead a the wesley Chapel BMW it was a very poor experience. More

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What can I say Ryan done a great job again. in and out in record time also love the new building it is beautiful you should be very proud. in and out in record time also love the new building it is beautiful you should be very proud. More

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Everyone we spoke to including the two gentlemen who delivered the car to our home we’re top-notch! delivered the car to our home we’re top-notch! More

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To whom may concern the visit I had it was excellent I really appreciate the service thank you so very much its wonderful thanks again. really appreciate the service thank you so very much its wonderful thanks again. More

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Excellent customer service and attention to detail from everyone involved. I will continue to do my maintenance here. everyone involved. I will continue to do my maintenance here. More

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Friendly service. Fast turn around. But they completely missed 2 tires that had split and separating tread. Drove the car 100 miles from dealership and ended up on interstate roadside with total tire fail missed 2 tires that had split and separating tread. Drove the car 100 miles from dealership and ended up on interstate roadside with total tire failure. On a Saturday afternoon. On start of vacation. Edit: Eric and the management at BMW WC went out of their way to address our issues. After 2 months of work on our front differential (delayed due to supply chain issues) we have our beloved 650 back and in working order. As a result I have updated this review from 2 stars to 5! More

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We had an appt. Waited 4.5 hours. The problem: dash lights was never taken care of after spending $997.00..hard lesson-NEVER AGAIN! lights was never taken care of after spending $997.00..hard lesson-NEVER AGAIN! More

by lee71104 Verified Customer Verified Customer

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The Oil Change was fast and well done. A precision engine inspection was completed with accuracy. Service Department was knowledgeable and Informative. Thank You BMW!!! inspection was completed with accuracy. Service Department was knowledgeable and Informative. Thank You BMW!!! More

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Got a blowout at Saddle Brook resort and BMW picked it up and then towed it to you for a new tire. You had the tire on hand and had my car ready for me after i got to play two rounds of golf! Thank you al and then towed it to you for a new tire. You had the tire on hand and had my car ready for me after i got to play two rounds of golf! Thank you all for saving me a day of vacation! More

by HATMAN19 Verified Customer Verified Customer

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