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BMW of West Chester
West Chester, PA
2,971 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,971 reviews
June 20, 2023
Very good experience. Even though the wait was long from ordering to delivery, we were kept well informed by Robert. The delivery of the vehicle was smooth and simple - ve Even though the wait was long from ordering to delivery, we were kept well informed by Robert. The delivery of the vehicle was smooth and simple - very professional. More
by billp
Employees Worked With
June 20, 2023
Nice experience for our first time there. Salesman was very patient with questions we had! Salesman was very patient with questions we had! More
by MLS
Verified CustomerJune 20, 2023
Scott was super friendly and easy to work with. I would buy from West Chester again. I would buy from West Chester again. More
by A.kapnek
Employees Worked With
June 20, 2023
I had a great experience buying my new BMW. It was an easy and transparent transaction. It was an easy and transparent transaction. More
by e_hess25
Employees Worked With
June 20, 2023
The dealership is beautiful and quite helpful. That said, Lauren Pierce is an incredibly professional, honest and kind woman. She understood the inventory, the background of the cars and provided That said, Lauren Pierce is an incredibly professional, honest and kind woman. She understood the inventory, the background of the cars and provided valuable input along my journey. I went to four dealerships in total. Three other BMW dealerships and another brand. I took three weeks to really look at the cars and the pricing structure of each car. If you are going to purcahse a BMW, you must visit BMW of West Chester and absolutely ask for Lauren. The car was delivered flawlessly and their was excellent information given while we were signing the poaperwork. Even after my purchase Laauren has followed up with me to make sure I was happy. I have been in business for over 35 years and have had 5 or so BMW's. Working wth Lauren, has been my best experience to date. If you are getting a BMW come here and ask for Lauren!! . . More
by David
Employees Worked With
Other Employees :
Cameron with the engine and performance factors was really good. , John Keenan
June 20, 2023
Jay made the pickup of our new BMW a special moment. The icing on the cake was the Teddy bear waiting on the car for Eleanor. Very much appreciated! The icing on the cake was the Teddy bear waiting on the car for Eleanor. Very much appreciated! More
by Richard Bird
June 18, 2023
Outstanding service! It was a pleasure working with Justice M. Very knowledgeable and helpful throughout the process. It was a pleasure working with Justice M. Very knowledgeable and helpful throughout the process. More
by twilson19
Employees Worked With
June 18, 2023
Bill Cosenza exhibits excellent professionalism and courtesy. Overall experience is fine. The dealership offers a wonderful business experience. courtesy. Overall experience is fine. The dealership offers a wonderful business experience. More
by LD_CMREED
Employees Worked With
June 18, 2023
Frank was efficient, clear and helpful. The service coordinator was helpful arranging the Uber to get me home also. The service coordinator was helpful arranging the Uber to get me home also. More
by jim.borel
Employees Worked With
June 18, 2023
I asked my salesperson about the military discount and no one had an answer about qualification. Needless to say I did not get the military discount and my husband is a veteran. one had an answer about qualification. Needless to say I did not get the military discount and my husband is a veteran. More
by ksennis
Employees Worked With
