BMW of West Chester

Justice was very nice to work with. He was helpful and very knowledgeable, and answered all our questions. The buying process was extremely easy. He was helpful and very knowledgeable, and answered all our questions. The buying process was extremely easy. More

Super easy transaction and very happy with the customer service that I received. Would do business again with the service that I received. Would do business again with the More

Wonderful experience! Scott Gately is a fantastic salesman - very helpful and responsive. Greatly appreciated his advice and support throughout the whole process. Scott Gately is a fantastic salesman - very helpful and responsive. Greatly appreciated his advice and support throughout the whole process. More

very customer focused; great customer service; Ian is a great sales rep who took great care of us and made sure we bought exactly the car we wanted. great sales rep who took great care of us and made sure we bought exactly the car we wanted. More

Ian was extremely helpful and efficient. We had most of the paperwork out of the way before I even got there. I highly recommend both Ian, and Ottos for your next purchase. We had most of the paperwork out of the way before I even got there. I highly recommend both Ian, and Ottos for your next purchase. More

First, Ian Welsh is a great salesman for Otto's. He cares about his customers and does everything he can to accommodate them and make them feel special and well-cared for. He is knowledgeable and te He cares about his customers and does everything he can to accommodate them and make them feel special and well-cared for. He is knowledgeable and tech-savvy to be able to answer any question you have about your new car. As a 2nd car owner from Otto's, I find the staff and service department outstanding. People are courteous, professional, and helpful no matter which department you deal with. They make sure not only your car, but you, personally are cared for for any issue. More

This is my third car through Ian Welsh. Came all the way from NY to buy my car from him. Excellent customer service. Great BMW dealership! Came all the way from NY to buy my car from him. Excellent customer service. Great BMW dealership! More

Robert Madden provided outstanding sales and support for my 2023 M550i XDrive build and purchase. He kept me in the loop during the entire process and even assisted with an unexpected issue with my trade i my 2023 M550i XDrive build and purchase. He kept me in the loop during the entire process and even assisted with an unexpected issue with my trade in vehicle. The entire Otto’s team is pleasant and helpful which made my entire experience pleasant. Thank you ! More

It was a fantastic car buying experience with Scott Gately. He is honest, knowledgeable and a true pleasure to work with. Highly recommend Scott!! Gately. He is honest, knowledgeable and a true pleasure to work with. Highly recommend Scott!! More

Our experiece at Otto BMW was excellent! We were very pleased in working with Lauren Pierce Snyder, in sales. She was professional, knowledgeable, and efficent in delivering us our new wheel We were very pleased in working with Lauren Pierce Snyder, in sales. She was professional, knowledgeable, and efficent in delivering us our new wheels. Thank you Lauren. More