Joseph Fritz

Timely, precise and friendly. Offered rides to and fro the dealership and my home, that’s very important to me Offered rides to and fro the dealership and my home, that’s very important to me More

by jeannechaffee Verified Customer Verified Customer

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Service experience was fine, the dealer performed all maintenance as expected. I did have a problem however and this was the second time this has happened at this dealership. When I bring the car in for maintenance as expected. I did have a problem however and this was the second time this has happened at this dealership. When I bring the car in for service it is spotless, but now two years in a row the car has been returned to me dirty. Two years ago it came back to me with huge bird droppings, when I asked the service lady to deal with it she told me she could not. This most recent time again the care was brought in spotless and when I picked it up it had dried water stains all over the hood and windshield. If the car comes in spotless it should be returned as such. More

by swalker13 Verified Customer Verified Customer

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They’re always helpful and knowledgeable, I appreciate their care of my car, and will continue to be a loyal customer. their care of my car, and will continue to be a loyal customer. More

by Traylik30 Verified Customer Verified Customer

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Top notch customer service from start to finish. All team members are very professional, knowledgeable, and accommodating. All team members are very professional, knowledgeable, and accommodating. More

by mhochhaus Verified Customer Verified Customer

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BMW of West Chester is a top notch organization! Everyone is friendly and helpful. Thank you for getting my 3 series back on the road! Everyone is friendly and helpful. Thank you for getting my 3 series back on the road! More

by cclayton1 Verified Customer Verified Customer

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Always professional excellent customer service ,,, very much so hands-on no one does it like BMW of West Chester Pennsylvania thank you to the entire staff by The way I traded in my 2019 740 and got a bran much so hands-on no one does it like BMW of West Chester Pennsylvania thank you to the entire staff by The way I traded in my 2019 740 and got a brand new X6 M with the executive package. Metallic black with navy blue and cream interior. I absolutely love it. Thanks again BMW of Westchester. More

by timbersedma Verified Customer Verified Customer

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RIM wasn’t replaced by the agent as promised and it was a warranty repair. warranty repair. More

by jlippard04 Verified Customer Verified Customer

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Great service, pleasant staff. They do quality work and always return my car clean and in good working order. They do quality work and always return my car clean and in good working order. More

by RADRN Verified Customer Verified Customer

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BMW of West Chester is a reliable place to have your vehicle serviced. The parts are genuine, the warranty is nationwide, and they stand behind their product. vehicle serviced. The parts are genuine, the warranty is nationwide, and they stand behind their product. More

by Antony Blubello Verified Customer Verified Customer

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Professional, experienced, pleasant, and knowledgeable! I wouldn't buy anything but a BMW from this dealership. I wouldn't buy anything but a BMW from this dealership. More

by jkjarrett Verified Customer Verified Customer

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