BMW of West Chester

Robert was a great advisor. He was friendly, knowledgeable and efficient. He showed me exactly the cars I wanted to see and guided me toward what worked best for my needs. I He was friendly, knowledgeable and efficient. He showed me exactly the cars I wanted to see and guided me toward what worked best for my needs. I would definitely go back to Robert for my next purchase and recommend him to others for a smooth experience. More

I had a very positive experience at Otto’s BMW. I ordered a BMW i4 back in April during a period of very high demand for that model. Otto’s placed the order with no markup, unlike other BMW deale I ordered a BMW i4 back in April during a period of very high demand for that model. Otto’s placed the order with no markup, unlike other BMW dealers in the area. Robert Madden, my client advisor, was very honest about the order timeline that was anticipated to take approximately a year. Fortunately for me, someone could not take delivery of their order and I was able to make the purchase earlier. Again, Otto’s did the transaction at MRSP and there were no surprise fees, charges, or hard sells for addition items. I really enjoyed working with Robert and Otto’s BMW and would highly recommend them to others looking for a new BMW. More

My experience was extremely pleasant at Ottos BMW. Dan was professional and spent as much time as I needed going through vehicles and options. I even made changes after agreeing on a specific vehicle Dan was professional and spent as much time as I needed going through vehicles and options. I even made changes after agreeing on a specific vehicle and Dan worked with me to ensure I get the vehicle I wanted to include all options. Due to current auto industry issues with inventories to include parts to manufacture vehicles and transportation, I spoke with Dan numerous times on the phone and I received my new vehicle in good time. Everyone I interacted with through the new purchase process was friendly, courteous and professional. I am happy with the overall experience. More

We had a very positive buying experience at Otto's dealership. Robert was knowledgable, and communicated well throughout the building and buying process. dealership. Robert was knowledgable, and communicated well throughout the building and buying process. More

Robert was great to work with. He always made himself available and very helpful in the process of finding the best car for our family. He always made himself available and very helpful in the process of finding the best car for our family. More

Wow! What a wonderful experience! Scott is so professional and knowledgeable. The experience was easy, fun, and stress-free from when I first walked in th What a wonderful experience! Scott is so professional and knowledgeable. The experience was easy, fun, and stress-free from when I first walked in the door up to the delivery. Scott prepared all the paperwork ahead of time, allowing the pickup to be streamlined and enjoyable. The private, indoor delivery room was an added bonus. Thank you Scott! More

Scott is knowledgeable and easy to work with. I highly recommend him as a client advisor. I look forward to working with him again in the future! I highly recommend him as a client advisor. I look forward to working with him again in the future! More

From the moment I walked into Otto's I was treated like a good friend. Dan not only was genuine in his approach but knowledgeable and easy to work with! I had a unique situation (working remotely) but Dan w good friend. Dan not only was genuine in his approach but knowledgeable and easy to work with! I had a unique situation (working remotely) but Dan was happy to help me get into my new daily driver with ease, and he managed the whole process like a true professional. I appreciate it the knowledge and support, and I can tell that Dan enjoys his job which makes the whole experience better. More

Great experience at Otto’s. Lauren was great and made the difference in me going with Otto’s. Really had a great time throughout the entire process. Lauren was great and made the difference in me going with Otto’s. Really had a great time throughout the entire process. More

Otto’s BMW is the only dealer to purchase and service my car. Scott Gately has continuously been professional, knowledgeable, and no- pressure, just sincerely helpful with my search for the right car. I car. Scott Gately has continuously been professional, knowledgeable, and no- pressure, just sincerely helpful with my search for the right car. I service my BMW only at Ottos. Bill Consenza is the best in customer care in Otto’s service department. He honestly has your best interest as first priority. More