BMW of West Chester

Just drove off with my 5th BMW working with Scott Gately each time. Always a smooth and pleasant experience working with him. I live closer to other BMW dealerships, but will continue driving the distance t each time. Always a smooth and pleasant experience working with him. I live closer to other BMW dealerships, but will continue driving the distance to continue working with Scott and Otto BMW. The dealership staff and facility are top notch. More

We had a fantastic experience start to finish. Scott was a top-notch communicator and quickly responded to all questions throughout the process. He acted as a concierge of the entire process and w Scott was a top-notch communicator and quickly responded to all questions throughout the process. He acted as a concierge of the entire process and was incredibly knowledgeable, professional, and made the experience as easy as it could be. Picking up the car once all the figures were worked out was seamless and quite enjoyable. I can't imagine us going anywhere else from now on! More

Great experience . Everyone friendly and knowledgeable without pushing toward quick sale. Very easy sales experience and review of all available op tions. Everyone friendly and knowledgeable without pushing toward quick sale. Very easy sales experience and review of all available op tions. More

Justice is an extremely knowledgeable and friendly sales rep who has been with the Ottos group for many years. He made the transaction seamless and was very timely in responding to any questions I had as t rep who has been with the Ottos group for many years. He made the transaction seamless and was very timely in responding to any questions I had as this deal was done online. Ottos has a state of the art facility staffed with friendly associates to showcase their inventory and make for a great buying experience. More

Scott Gately is the ultimate professional. Start to finish he is hands down the best dealer I have ever worked with. His attention to detail and knowledge of BMW cars is second to none. I h Start to finish he is hands down the best dealer I have ever worked with. His attention to detail and knowledge of BMW cars is second to none. I have purchased/leased more than 10 cars and I will never deviate from Scott. More

I worked with Scott Gately on my last two vehicles purchased @ Otto's BMW. He has been very professional with a thorough knowledge of the options and excellent follow-up communication. I would recom purchased @ Otto's BMW. He has been very professional with a thorough knowledge of the options and excellent follow-up communication. I would recommend Scott and Otto's very highly to anyone looking for a BMW in the near future. More

Scott was super attentive and helpful. Completely professional and made the transaction effortless. I would recommend Scott to friends and family. Completely professional and made the transaction effortless. I would recommend Scott to friends and family. More

Excellent service experience from Robert Johann, Wayne Matsinger, and the rest of the service team. Highly recommend! Matsinger, and the rest of the service team. Highly recommend! More

Robert was very knowledgeable and helpful in guiding us through our new X7 ordering process! After ordering and until the car was delivered, Robert kept us informed about each step. He was very professiona through our new X7 ordering process! After ordering and until the car was delivered, Robert kept us informed about each step. He was very professional and courteous and answered any questions we had. Well done, Robert! I highly recommend Robert to anyone who wants to buy a BMW from Otto’s! More

Rob is one of the best sales that I ever worked with. He was very knowledgeable and professional in helping me find my dream car, with great patience over months. Then he worked hard to source available He was very knowledgeable and professional in helping me find my dream car, with great patience over months. Then he worked hard to source available new and used M3 for me. He took care all the details for my purchase and new care delivery. Thanks! Rob is so helpful and trustworthy that I would recommend him to all of my friends! Wayne was very knowledgeable, warm, and helpful and John is patient and professional. All people in the dealer are nice and friendly! More