BMW of West Chester

After enduring 10 months of the used car market and dealers who did not have my best interest in mind it was indeed a relief and a pleasure to purchase a M550i from Otto's. They were quite professional dealers who did not have my best interest in mind it was indeed a relief and a pleasure to purchase a M550i from Otto's. They were quite professional, efficient and honest. Lauren Pierce in particular was OUTSTANDING. She attended to every detail,followed up and made the process easy. I would have no hesitation recommending Otto's and especially Lauren to anyone looking for a new or used vehicle. More

My new X3 buying process with Justice Mogano was terrific! He is very knowledgeable and professional. It was a delightful experience. This is my second time buying from Otto's and I will always reco terrific! He is very knowledgeable and professional. It was a delightful experience. This is my second time buying from Otto's and I will always recommend this BMW dealership and Justice for all your BMW future auto decisions. More

Lauren is the ABSOLUTE BEST! ! She made my car purchase a very smooth and professional interaction. I will be making all future purchases with her!! I HIGHLY recommend doing busin ! She made my car purchase a very smooth and professional interaction. I will be making all future purchases with her!! I HIGHLY recommend doing business with her. Thanks Lauren!! You are amazing!! More

Lauren was great to work with! She made the process easy, she was extremely responsive and yet no pressure. Lauren was great with communicating and made sure everything went smoot She made the process easy, she was extremely responsive and yet no pressure. Lauren was great with communicating and made sure everything went smoothly. Very happy with the car we purchased and both Lauren and Paul who worked with us were so friendly and helpful. More

I couldn't be happier with my new X3 M! Lauren Pierce was extremely friendly and accommodating throughout my sales experience. I will gladly recommend her to any of my family and friends Lauren Pierce was extremely friendly and accommodating throughout my sales experience. I will gladly recommend her to any of my family and friends who are looking to buy a new car in the future. She went above and beyond to make sure I was happy and made the entire process extremely easy and convenient around my schedule. More

My service rep Bill Consenzo kept me informed and made recommendations about repairs based on my needs. I appreciate the technician videos, personal service and quality work! recommendations about repairs based on my needs. I appreciate the technician videos, personal service and quality work! More

BMW M340 purchased, great sales associate! Answered all questions/concerns. Would recommend dealership and sales associate. Answered all questions/concerns. Would recommend dealership and sales associate. More

Scott made buying my car a joy - he was extremely knowledgeable, answered all my questions made the process a pleasure on every level . knowledgeable, answered all my questions made the process a pleasure on every level . More

As always a great experience. The filks at Otto’s are friendly and helpful, the cars are nice too. The filks at Otto’s are friendly and helpful, the cars are nice too. More

Ian was very knowledgeable and helpful with the purchase of our X5. Price was fair and service was quick. Thanks so much! of our X5. Price was fair and service was quick. Thanks so much! More