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BMW of West Chester

West Chester, PA

4.8
2,982 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 2,982 reviews

August 09, 2022

Scott made buying my car a joy - he was extremely knowledgeable, answered all my questions made the process a pleasure on every level . More

by 273windfallfarm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the knowledgeable and pleasurable purchase experience delivered by Scott. Thank you for choosing Otto's BMW!

August 06, 2022

As always a great experience. The filks at Otto’s are friendly and helpful, the cars are nice too. More

by EuroPro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Montesano, Rob Johann
Aug 08, 2022 -

BMW of West Chester responded

Thank you for your kind words. We are delighted to hear you have been so pleased.

August 04, 2022

Ian was very knowledgeable and helpful with the purchase of our X5. Price was fair and service was quick. Thanks so much! More

by elyza75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Welsh
Aug 05, 2022 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the knowledgeable and efficient purchase experience delivered by Ian W. Many thanks again from all of us here at Otto's BMW!

August 03, 2022

I recently purchased an x5 which is my first luxury car and had the pleasure of working with Kyle M. Kyle was very knowledgeable and addressed all my questions and concerns. Furthermore, he made the whole More

by Gabby S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keenan
Aug 04, 2022 -

BMW of West Chester responded

We are truly pleased to hear Kyle delivered the knowledgeable and enjoyable purchase experience we always strive for. Thank you for choosing Otto's BMW!

August 03, 2022

Thank you Robert for bringing my X5 across the finish line. I really appreciated you and your teams' professionalism throughout the buying process. I am looking forward to a continuing relationship wit More

by rashad.kirby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

BMW of West Chester responded

Thank you for your recognition of the professional assistance delivered by Robert on the purchase of your X5. Many thanks from all of us here at Otto's!

August 02, 2022

Through many cars and leases throughout my lifetime this is the first new car I have ever ordered to be built. The team at Otto's and Scott specifically were great from the first step of configuration and o More

by Craig.p.snelgrove
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

BMW of West Chester responded

We are truly pleased to hear Scott was able to assist you so effectively in configuring your new BMW just the way that is perfect for you. Enjoy the summer driving season and many thanks from all of us here at Otto's BMW!

August 02, 2022

This is the second car I have purchased from Scott Gatley at Otto’s. He is a true professional who is extremely responsive, knowledgeable and quite funny. He made the process as simple as it could be, and ha More

by Nversaggi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

BMW of West Chester responded

Thank you for your recognition of the professional, responsive and knowledgeable purchase experience provided by Scott! We are truly delighted to hear you were so pleased. Thank you again for choosing Otto's BMW!

August 02, 2022

Ian was fantastic! We just walked into the showroom unsure of what we actually wanted to buy. We walked out an hour later with a brand new BMW. He made the entire proce More

by srivasu16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Welsh
Aug 03, 2022 -

BMW of West Chester responded

We are thrilled to hear Ian W was able to make your purchase the easy and efficient experience we always strive for. Many thanks for choosing Otto's BMW!

July 31, 2022

Great place and people. The salesman we worked with, Kyle Murphy, was very professional and knowledgeable and made us feel comfortable. 100% would come back and recommend to More

by Carmenglass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

BMW of West Chester responded

Thank you for your recognition of Kyle M for the professional and knowledgeable assistance he delivered during your recent purchase. Many thanks again from all of us here at Otto's BMW!

July 31, 2022

Had a real good experience with this dealership, the car I ordered was a year wait (i4 eDrive40), this dealership got in my car within 4 months with all the options I wanted. Ask for Ralph Nofsinger, an ama More

by Sam AL.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Nofsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

BMW of West Chester responded

Thank you for your wonderful compliments for the assistance provided by Ralph N in the delivery of your I4. Enjoy the summer driving season and many thanks again from all of us here at Otto's BMW!

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