BMW of West Chester

Great experience at Otto’s. Lauren was great and made the difference in me going with Otto’s. Really had a great time throughout the entire process. Lauren was great and made the difference in me going with Otto’s. Really had a great time throughout the entire process. More

From the moment I walked into Otto's I was treated like a good friend. Dan not only was genuine in his approach but knowledgeable and easy to work with! I had a unique situation (working remotely) but Dan w good friend. Dan not only was genuine in his approach but knowledgeable and easy to work with! I had a unique situation (working remotely) but Dan was happy to help me get into my new daily driver with ease, and he managed the whole process like a true professional. I appreciate it the knowledge and support, and I can tell that Dan enjoys his job which makes the whole experience better. More

Otto’s BMW is the only dealer to purchase and service my car. Scott Gately has continuously been professional, knowledgeable, and no- pressure, just sincerely helpful with my search for the right car. I car. Scott Gately has continuously been professional, knowledgeable, and no- pressure, just sincerely helpful with my search for the right car. I service my BMW only at Ottos. Bill Consenza is the best in customer care in Otto’s service department. He honestly has your best interest as first priority. More

Professional, prompt, reliable, excellent customer service, make you feel valued, confident in your purchase, easy to work with service, make you feel valued, confident in your purchase, easy to work with More

Justice was very quick and easy to work with, great experience all around, would recommend, and would work with him again. experience all around, would recommend, and would work with him again. More

Just drove off with my 5th BMW working with Scott Gately each time. Always a smooth and pleasant experience working with him. I live closer to other BMW dealerships, but will continue driving the distance t each time. Always a smooth and pleasant experience working with him. I live closer to other BMW dealerships, but will continue driving the distance to continue working with Scott and Otto BMW. The dealership staff and facility are top notch. More

We had a fantastic experience start to finish. Scott was a top-notch communicator and quickly responded to all questions throughout the process. He acted as a concierge of the entire process and w Scott was a top-notch communicator and quickly responded to all questions throughout the process. He acted as a concierge of the entire process and was incredibly knowledgeable, professional, and made the experience as easy as it could be. Picking up the car once all the figures were worked out was seamless and quite enjoyable. I can't imagine us going anywhere else from now on! More

Great experience . Everyone friendly and knowledgeable without pushing toward quick sale. Very easy sales experience and review of all available op tions. Everyone friendly and knowledgeable without pushing toward quick sale. Very easy sales experience and review of all available op tions. More

Justice is an extremely knowledgeable and friendly sales rep who has been with the Ottos group for many years. He made the transaction seamless and was very timely in responding to any questions I had as t rep who has been with the Ottos group for many years. He made the transaction seamless and was very timely in responding to any questions I had as this deal was done online. Ottos has a state of the art facility staffed with friendly associates to showcase their inventory and make for a great buying experience. More

Scott Gately is the ultimate professional. Start to finish he is hands down the best dealer I have ever worked with. His attention to detail and knowledge of BMW cars is second to none. I h Start to finish he is hands down the best dealer I have ever worked with. His attention to detail and knowledge of BMW cars is second to none. I have purchased/leased more than 10 cars and I will never deviate from Scott. More