BMW of West Chester

9. Otto’s BMW set the bar across the board for a perfect customer experience. Ralph is responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. T customer experience. Ralph is responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. The financing of my new vehicle could not have been more seamless and Noel made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! More

Great experience. Justice was knowledgeable, professional and very pleasant. Made the purchasing experience smooth and less hectic. professional and very pleasant. Made the purchasing experience smooth and less hectic. More

Quick and easy highly recommend Brian abs the dealership as a whole. I will be purchasing more from them! as a whole. I will be purchasing more from them! More

I had an excellent experience buying my car from Otto’s and working with Lauren. We basically did the deal over the phone, and Lauren was fabulous. She is very professional and knowledgeable and pays atten and working with Lauren. We basically did the deal over the phone, and Lauren was fabulous. She is very professional and knowledgeable and pays attention to every detail. She agreed to meet me half way to pick up my car. She had all the paper work ready, and it went very smoothly. I would definitely by another car from Lauren. I’ve bought many BMW’s over the years and dealt with many different dealerships. This one was definitely an excellent experience. More

My relationship with Otto's started with Bill Cosenza when I needed tires on my first BMW. 4 BMWs later leased or purchased all at Otto's. The last 3 done with Ian Martin. I only ever want to deal with when I needed tires on my first BMW. 4 BMWs later leased or purchased all at Otto's. The last 3 done with Ian Martin. I only ever want to deal with Ian and Bill: they treat me me with great respect and care for my needs and wants. These 2 gentlemen are a true credit to Otto's BMW. More

Brian was thorough, professional, and prompt. He made the buying experience actually enjoyable and efficient! buying experience actually enjoyable and efficient! More

Brian was very helpful and quick and responsive to emails. He helped me find the exact car I was looking for and the whole process went smoothly and didn’t take long at all. emails. He helped me find the exact car I was looking for and the whole process went smoothly and didn’t take long at all. More

Very professional and helpful, made the purchase easy and pleasant. I chose to buy from him a second time because of previous experience. pleasant. I chose to buy from him a second time because of previous experience. More

Worked with Brett to purchase an X3 from Otto's BMW and have it shipped to me in California. The process was painless and easy. Great experience with Brett and Otto's BMW, would definitely recommend! have it shipped to me in California. The process was painless and easy. Great experience with Brett and Otto's BMW, would definitely recommend! More

It’s just easy. Plain and simply. No games. No tricks. Just honest and fun. We actually look forward to getting a new car, because of Scott. #8 and counting together!!! Thanks Scott and Otto’s. Just honest and fun. We actually look forward to getting a new car, because of Scott. #8 and counting together!!! Thanks Scott and Otto’s. More