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BMW of West Chester
West Chester, PA
3,522 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,522 reviews
November 03, 2025
Very responsive. Handled routine work well and provided loaner when unexpected issue turned up. Finished when promised. Handled routine work well and provided loaner when unexpected issue turned up. Finished when promised. More
by LIPPER48
Verified CustomerEmployees Worked With
November 02, 2025
prompt and friendly service, competent work and appropriate follow up after the maintenance and inspection were completed appropriate follow up after the maintenance and inspection were completed More
by NICHOLAS.PAPANICOLAOU
Employees Worked With
November 01, 2025
Great service. Credit card upcharge should be stated with email on service confirmation so that patron has advanced notice Credit card upcharge should be stated with email on service confirmation so that patron has advanced notice More
by RECIIFAM
November 01, 2025
Great service. Joe Izzy is my service advisor he keeps me updated on all my service. Joe Izzy is my service advisor he keeps me updated on all my service. More
by sudean118
Employees Worked With
November 01, 2025
I would recommend this dealership to my friends because I always have a positive experience whenever I have my vehicles serviced there. always have a positive experience whenever I have my vehicles serviced there. More
by NCCAROLINABLU
November 01, 2025
Overall good experience. Can't seem to differentiate my information from my dad's which is irritating for both of us. Can't seem to differentiate my information from my dad's which is irritating for both of us. More
by Bsparkler
November 01, 2025
Bill always kept me informed about the service on my vehicle Appreciated his assistance. And courtesy. vehicle Appreciated his assistance. And courtesy. More
by edschmid
November 01, 2025
Always professional and helpful and pleasant. .. Been with them for over 40 years Couldn't be happier .. Been with them for over 40 years Couldn't be happier More
by Registration
November 01, 2025
Great customer service. Bill keeps me informed on the progress of service work. The service work was done completely Bill keeps me informed on the progress of service work. The service work was done completely More
by edschmid
November 01, 2025
Overall good. Had no one to check me in and had to look for someone to assist. Had no one to check me in and had to look for someone to assist. More
by JYANG19720
