Heather Deritis

I just had my first service completed at BMW of West Chester and it was a very pleasant experience and I was treated in a very friendly, professional and accommodating way all throughout the process. H Chester and it was a very pleasant experience and I was treated in a very friendly, professional and accommodating way all throughout the process. Heather DeRitis, in particular, made sure my service received high priority and made sure each and every one of my concerns was addressed. She was in communication with me every step of the way and made me feel like a VIP! More

Report | Print

Always good with no problem It's been really good any issues I had with the car it's been all fixed up with no problems issues I had with the car it's been all fixed up with no problems More

by DRUNYA5 Verified Customer Verified Customer

Report | Print

Phenomenal experience with Scott - hands down pro - I would recommend him and give him 5 stars would recommend him and give him 5 stars More

Report | Print

Very responsive, very communicative about the service. Nice job explaining what needs to be done, or what has been done Nice job explaining what needs to be done, or what has been done More

by VAL.EISINGER Verified Customer Verified Customer

Report | Print

Every time I am there for sales or service, I am confident that they have everything under control and focus on what I need to make it as seamless of a process as possible. confident that they have everything under control and focus on what I need to make it as seamless of a process as possible. More

by Leaseanx5 Verified Customer Verified Customer

Report | Print

I experienced outstanding customer service. Heather is the best service agent at the dealership—knowledgeable, friendly, and extremely helpful. Heather is the best service agent at the dealership—knowledgeable, friendly, and extremely helpful. More

by michel19148 Verified Customer Verified Customer

Report | Print

Easy drop off - excellent loaner - car delivered washed cleaned and on time as promised cleaned and on time as promised More

by rdwsmw Verified Customer Verified Customer

Report | Print

Service went smoothly. I was kept informed by Heather throughout the process with detailed updates. I was kept informed by Heather throughout the process with detailed updates. More

by George Verified Customer Verified Customer

Report | Print

Everyone at the dealership is very helpful and polite. I have been a customer for over 30 years. I have been a customer for over 30 years. More

by Pinnie Verified Customer Verified Customer

Report | Print

Heather was awesome, super helpful and always looking for options to make the repairs of my car as efficient as possible. Her communication was top of the line as well. options to make the repairs of my car as efficient as possible. Her communication was top of the line as well. More

by sergio_lara Verified Customer Verified Customer

Report | Print