Joe Izzi
Joe Izzi at BMW of West Chester

Joe Izzi

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
195 Reviews
4.9

195 Reviews

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195 Reviews of Joe Izzi

March 11, 2026

Dealership Rating
Employee Rating

Estimate was off by 1k. When I picked up my car it was running outside. Didn’t think much of it until I got in and realized the auto/start was turned off and heater was on More

by MSHAPIRO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Really miss Joe as Service Advisor

March 10, 2026

Dealership Rating
Employee Rating

Everyone at the dealership is very helpful and polite. I have been a customer for over 30 years. More

by Pinnie
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 09, 2026

Dealership Rating
Employee Rating

Great experience. Kyle was totally professional and easy to work with. Service Department also great to work with. Repeat customer. More

by alivadas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Murphy, Brooks Collins

March 06, 2026

Dealership Rating
Employee Rating

Heather is amazing. Always in great spirits. She is super communicative. She treats me with respect and very accommodating. Love her. 5 stars More

by Williamatlee19
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Recommend Dealer
Yes

March 03, 2026

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Employee Rating

It was a Pleasant service experiance. Looking to do more service in the future. Thank you More

by Alex R
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 01, 2026

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Employee Rating

Joe is great. Takes a lot of personal interest in the service. Unfortunately BMW sucks. Doesn’t honor warranty and insurance. At the time of sale they promise a More

by SHELLY.JAIN6
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

March 01, 2026

Dealership Rating
Employee Rating

Dealership always takes great care of my vehicle and everyone staffed is very professional and helpful from service to sales. More

by DNU9131
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

February 28, 2026

Dealership Rating
Employee Rating

My car has always been ready when promised. Joe Izzi is a great ambassador for your Dealership. More

by fred.altieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jayson Kirk

February 14, 2026

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Employee Rating

Customer service is always excellent from the time you drive up to through the time you drive away. More

by Monique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson, Caroline Combs

February 08, 2026

Dealership Rating
Employee Rating

Thorough, timely, well explained. Joe did a great job of keeping me informed and updated while my car was in for service. More

by MEAGANPWATKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe

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