BMW of West Chester

From our first email contact with Justice Mogano to our in person visit to the dealership we were treated in an exceptional manner. Efficient and seamless process! in person visit to the dealership we were treated in an exceptional manner. Efficient and seamless process! More

Mohammad was extremely knowledgeable, friendly and patient. I would highly recommend him. Facility is clean and comfortable. Their lot has many cars from which to choose. patient. I would highly recommend him. Facility is clean and comfortable. Their lot has many cars from which to choose. More

I've been with Otto's for several years now, and I've always felt supported as a customer. As someone who is not fluent in the world and language of cars, I've always felt that Otto's ensures a positive, always felt supported as a customer. As someone who is not fluent in the world and language of cars, I've always felt that Otto's ensures a positive, inviting, and friendly atmosphere to conduct business – but really, it feels more like friends advising friends. More

I took my BMW wagon to Ottos because two independent repair shops could not resolve my engine problem. They were excellent and diagnosed the issue and the repair has been completed. Chris Clayton was repair shops could not resolve my engine problem. They were excellent and diagnosed the issue and the repair has been completed. Chris Clayton was great to deal with as was Bill Cosenza. Bill kept me apprised of all progress, findings, and cost so no surprises. More

I am really enjoying being back in a convertible. Thank you so much for working with me. Mohammad is personable and easy to work with. you so much for working with me. Mohammad is personable and easy to work with. More

It was a pleasure working with Justice Mogano to purchase my new 2020 BMW. He is personable and the entire process was quick and seamless. This was my "best car buying experience" to date. Justice is extr my new 2020 BMW. He is personable and the entire process was quick and seamless. This was my "best car buying experience" to date. Justice is extremely knowledgeable as he demonstrated vehicle features and we discussed purchase options. Justice is totally client centric which was evident as we communicated via email and in-person. More

Brian was great to work with! We love our new car and would definitely work with Brian and Otto’s BMW again for our next vehicle would definitely work with Brian and Otto’s BMW again for our next vehicle More

This was by the far the easiest dealership experience I have ever had. I was able to trade in my car and lease a end new one in one day, and only spent about an hour at the dealership. Brian was great and have ever had. I was able to trade in my car and lease a end new one in one day, and only spent about an hour at the dealership. Brian was great and made the process painless. More

I appreciate customer service. I appreciate providing it and receiving it. For all my good deeds the universe rewarded me with a car buying experience at Otto's. The salesman, Jay Miller was really more of and receiving it. For all my good deeds the universe rewarded me with a car buying experience at Otto's. The salesman, Jay Miller was really more of a reporter delivering information as I requested it than he was a salesperson. No pressure, no nonsense just business with a smile. I'd be happy to recommend both Jay and the dealership to anyone who wants to avoid shenanigans and just get good value from high kind and knowledgable people. More

Very nice and modern building, very friendly and helpful sales team and we had a great experience trading in our old car for a pre owned certified sales team and we had a great experience trading in our old car for a pre owned certified More