BMW of West Chester

Service and Parts Went in for some help with the car technology that I didn’t know how to use. Jesse was very patient and took the time to explain everything. Also ne Went in for some help with the car technology that I didn’t know how to use. Jesse was very patient and took the time to explain everything. Also needed some touch up paint. Anthony in parts was also very helpful and knowledgeable. Ottos never disappoints. More

Recent Purchase Just closed our fourth BMW purchase with Scott Gately and our 8th with Otto's BMW. Scott and the dealership truly serve as our family's first call whe Just closed our fourth BMW purchase with Scott Gately and our 8th with Otto's BMW. Scott and the dealership truly serve as our family's first call when we need a car. Excellent product, extraordinary service, and an absolutely wonderful experience. Thanks (again) Scott and Otto's. More

Purchase of M550 Great to work with. Very helpful with process of trading my current car and purchasing my new car. Would highly this recommend dealership to others. Great to work with. Very helpful with process of trading my current car and purchasing my new car. Would highly this recommend dealership to others. More

Great experience! I went in last week without appointment, as soon as I walked in I was greeted, felt welcome and acknowledge. Excellent customer service from Heath and I went in last week without appointment, as soon as I walked in I was greeted, felt welcome and acknowledge. Excellent customer service from Heath and Wilmer. More

Just bought a BMW 330i X drive and I had one xxxx of a deal Just came back home with a beautiful Mediterranean Blue 330i X drive. Otto's came through and gave me a deal that I couldn't turn down. Lorenzo Adil Just came back home with a beautiful Mediterranean Blue 330i X drive. Otto's came through and gave me a deal that I couldn't turn down. Lorenzo Adilette and Kevin Mahony were great and they went out of their way to accommodate me. Great dealership, great experience and the best service thanks to Kevin Sherwood. More

Great Experience As a first time buyer, Heath Cameron, was very patient and understanding with me. He was also very accessible when I had questions throughout the proc As a first time buyer, Heath Cameron, was very patient and understanding with me. He was also very accessible when I had questions throughout the process and afterwards. While there everyone was very friendly, which made me feel more comfortable. Works definitely recommend Heath and Otto's BMW in West Chester. More

Fair price, smooth process . Brian was very helpful throughout the entire process… Test drive, reviewing options, and eventually finding the exact vehicle to fit my needs. I . Brian was very helpful throughout the entire process… Test drive, reviewing options, and eventually finding the exact vehicle to fit my needs. It was a straightforward, and efficient process, which I very much appreciate. More

Brian was very professional and fast to get back to us with answers to our questions. His customer service was spot on! We appreciate your help and love the X7! with answers to our questions. His customer service was spot on! We appreciate your help and love the X7! More

Car purchase Ian was great to work with and was very helpful to my wife and I during the purchase of our vehicle. Ian was a great representative of your dealership Ian was great to work with and was very helpful to my wife and I during the purchase of our vehicle. Ian was a great representative of your dealership. More

Great Car Buying Experience! My wife and I recently purchased a vehicle at Otto's BMW. Our Client Advisor, Scott Gately made the car buying experience pleasurable. Scott is very k My wife and I recently purchased a vehicle at Otto's BMW. Our Client Advisor, Scott Gately made the car buying experience pleasurable. Scott is very knowledgeable, professional, and extremely easy to work with. I've bought BMW's from several other are dealerships and working with Scott & Otto's was clearly the best. More