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BMW of West Chester

West Chester, PA

4.8
2,949 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 2,949 reviews

March 24, 2019

Awesome Ian took the time to go over all options and come to a price that was affordable. Appreciated his patients with me even when I didn’t meet all require More

by JoeT42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Welsh
Mar 25, 2019 -

BMW of West Chester responded

We're pleased to hear Ian was able to facilitate your purchase in way that worked best for you. Thank you for choosing Otto's BMW!

March 24, 2019

First class service for a first class dealership. My experience at Otto’s BMW is how everyone wants there car buying experience to be. Smooth, easy, and no hidden gimmicks. Would recommend to everyone More

by Brai86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

BMW of West Chester responded

We're delighted to hear you were so pleased. Thank you for choosing Otto's BMW!

March 23, 2019

Otto’s Expereince How can I not be smiling ear to ear. Justice was great to deal with and I now own a bad xxx 430i......can’t wait to get on the road.... More

by robert.prantil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

BMW of West Chester responded

We're happy to hear Justice was able to deliver a great experience for you. Enjoy the spring driving season in your 430!

March 23, 2019

Scott is the DEAL maker! Custom service! It’s all about the experience and Scott hand delivers it. Knowledge, salesmanship and exceptional service! If you drop in, ask them to More

by Bgrap007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

BMW of West Chester responded

Thank you for your valued recognition of Scott and the service he delivered for you. We appreciate your business.

March 21, 2019

Our Third BMW Purchase from Otto's BMW We have been purchasing our vehicles from Otto's BMW since 2006 upon moving to this area. We could not be happier with each of our of three buying ex More

by Jeff Frazier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Cameron
Mar 22, 2019 -

BMW of West Chester responded

Thank you for your wonderful endorsement of Heath and thank you for being a valued member of the Otto's BMW family.

March 20, 2019

Easy to do business with From the moment I walked in the door, everything went smoothly. From meeting my salesperson to the sales manager and even finance (which can be tortu More

by David123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa
Mar 20, 2019 -

BMW of West Chester responded

That's our goal for you every time. Thank you for your wonderful compliments for our sales and finance teams and thank you for choosing Otto's!

March 19, 2019

Terrific experience! The Otto's team is terrific. From choosing the model that best fit me to ordering the right colors and equipment, they were patient and understanding. More

by MDMSRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Welsh, Brian Menda
Mar 20, 2019 -

BMW of West Chester responded

We're pleased to hear Ian W once again successfully facilitated the purchase of the BMW that was best for you. Thank you for being a valued member of the Otto's BMW family.

March 19, 2019

Easy Peasy Scott Gately was an absolute pleasure to deal with for the purchase of our certified preowned 535. He made the whole process effortless and we could n More

by Ckearon
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2019 -

BMW of West Chester responded

Easy is the way it should be. So good to hear Scott was able to deliver an effortless experience for you. Enjoy the spring driving season in your 535!

March 15, 2019

new vehicle delivery Justice knows the product and is very professional in his interaction with customers. I would recommend him to associates of mine. Will be returning i More

by js
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

BMW of West Chester responded

Excellent! We're pleased to hear Justice delivered the professional experience we are known for. We look forward to working with you again.

March 12, 2019

Excellent experience purchasing my first BMW X3 Scott Gately was an excellent salesman Since it was my first Purchase of a BMW he explained all the safety features and all the different options He d More

by Karen X3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina Acosta
Mar 12, 2019 -

BMW of West Chester responded

We're delighted to hear Scott provided a purchase experience that was so satisfying. Enjoy the spring driving season in your X3 and thank you for choosing Otto's.

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