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BMW of West Chester - Service Center
West Chester, PA
832 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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832 Reviews of BMW of West Chester - Service Center
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January 15, 2024
All right Overall good, waiting time was bad for rotating tires it took more than two hours with appointment tires it took more than two hours with appointment More
by coptic70
Verified Customer
January 15, 2024
Communication was a little slow a few times. Shipping was very fast, prices were accurate. Shipping was very fast, prices were accurate. More
by thmsdoyle
January 15, 2024
Efficient and friendly It was a pleasure to have my vehicle serviced at bmw of west chester vehicle serviced at bmw of west chester More
by 7sapnas
January 15, 2024
Easy to book the service Nice waiting area and service was done in time. Would like to visit in the future was done in time. Would like to visit in the future More
by HAOJIANGSHCN
January 15, 2024
Very professional. She brought in an expert for my car on a couple questions I had and developed perfect answers for the ride I was trying to develop. She brought in an expert for my car on a couple questions I had and developed perfect answers for the ride I was trying to develop. More
by jnhathaway5
January 15, 2024
FYI, I thought I filled out a survey but maybe this is a different one. Anyway great experience I've worked with Howard about 3 to 4 times and he's been awesome each time really takes time to explain what n different one. Anyway great experience I've worked with Howard about 3 to 4 times and he's been awesome each time really takes time to explain what needs to be done and why. Keeps me updated and just a really good guy. I'll see you next time. John Hunt, 2015 328i GT. More
by huntjw58
Employees Worked With
Harold
January 15, 2024
Professional and transparent My car was washed and vacuumed plus I didn't have to wait long for my car to be brought to me vacuumed plus I didn't have to wait long for my car to be brought to me More
by kelson03
January 15, 2024
Great service and follow through. We had an insurance claim and they were patient and worked with us to resolve any issues. We had an insurance claim and they were patient and worked with us to resolve any issues. More
by cancelmo
January 14, 2024
The team at Ottos BMW is 5 star all the time. From scheduling to service to the full customer experience They know exactly what they're doing. From scheduling to service to the full customer experience They know exactly what they're doing. More
by Efayda
