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BMW of West St. Louis - Service Center

Manchester, MO

4.5
254 Reviews

254 Reviews of BMW of West St. Louis - Service Center

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November 19, 2020

Jeff Daniels was great on the recent service of my BMW. From the drop off, to the explanation of service, and pick was all seamless. The new format to use a video to explain the service is a huge advant More

by Markd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

BMW of West St. Louis responded

Hello, Thank you for your business and this review. We're happy to hear Jeff and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 18, 2020

Exceptional service! Mindy and the team helped make getting my car serviced as easy as possible. I received texts, emails, and videos of the repairs needed as well as a way to approve the repairs from More

by GGard9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

BMW of West St. Louis responded

Thank you, for your five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of West St.Louis.

November 18, 2020

Mindy was great to work with. Efficient, timely, and everything to expectation and as discussed. Communicated well via text! Car was serviced, clean, and ready upon my arrival. More

by Mn4815
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

BMW of West St. Louis responded

Thank you, for your five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of West St.Louis.

November 17, 2020

Jeff always provides excellent service. He is extremely knowledgable and extremely helpful, and always follows-up on any issues. He makes it easy to do business with BMW of West St. Louis. More

by KJE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

BMW of West St. Louis responded

Thank you for choosing BMW of West St.Louis, your feedback and rating mean a lot to us. We're glad to hear that Jeff was able to help, and we hope to see you again!

November 14, 2020

This was my first time having my car serviced at West County BMW. From beginning to end was a pleasant experience. Especially when you have employees like Mindy. Very pleasant and knowledgeable. Beca More

by James Whitaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

BMW of West St. Louis responded

Thank you for your business and this review. We're happy to hear Mindy was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 12, 2020

As always it is a pleasure having my BMW serviced at BMW of West St. Louis. Not only was I given a loaner but the service was finished early and Brandy was professional and a great to deal with. More

by mrb74781351
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Nov 13, 2020 -

BMW of West St. Louis responded

It's great to hear that Brandy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of West St.Louis

November 12, 2020

BMW WSTL consistently gets me in and out as planned, expressing and demonstrating appreciation for the standard to which I want my cars maintained. It was Jeff Daniels who gets the honors this week. More

by Jack
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

BMW of West St. Louis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of West St.Louis.

November 11, 2020

Brandy is the reason I drive the distance. She is personable and caring. If Brandy was a salesperson I would purchase whatever she recommended. BMW of West Stl has a gem More

by mjmannin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Nov 13, 2020 -

BMW of West St. Louis responded

We are so glad that we had the opportunity to work with you, and that Brandy could make this a top-notch experience! We hope you see you again!

November 10, 2020

Brandy provided outstanding customer service, updates on services needed, and a time when my vehicle would be available for picked up. The service by far was the best. More

by raekil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Nov 10, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working with Brandy Wise. We're glad to hear we delivered such a great experience!

November 10, 2020

I had my car in last week for an oil change and to be detailed. Jeff and his team did a great job was finished early! I always get great service! More

by Char
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Wise
Nov 13, 2020 -

BMW of West St. Louis responded

Hi Char! Thanks for sharing your thoughts about your experience with BMW of West St.Louis. We appreciate your business, and hope to see you again soon! Please don't hesitate to give us a call if you need anything.

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