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BMW of West St. Louis - Service Center

Manchester, MO

4.5
254 Reviews

254 Reviews of BMW of West St. Louis - Service Center

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November 08, 2020

Best place for BMW. Awesome staff and very helpful. Was able to listen and resolve my long standing problem. Was able to answer all my questions. More

by safi_aj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 07, 2020

Dealership is Very customer friendly. Delivers on time! they have gone above and beyond while carrying out the first service for my X5. They even changed batteries of both my car keys without any cost to m More

by Anita
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Nov 13, 2020 -

BMW of West St. Louis responded

Hello, Thank you for your business and this review. We're happy to hear that Brandy was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 05, 2020

Best service in St. Louis. Our service contact Brandy is the BEST!!! really goes above and beyond to help us! Appreciate all the support and help! More

by rmanker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Nov 06, 2020 -

BMW of West St. Louis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

November 04, 2020

Brady, service advisor, is amazing. She kept me in the loop every step of the way during my service. The entire service team is spot on, know what they are doing and get it done. More

by Angie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Nov 06, 2020 -

BMW of West St. Louis responded

Here at BMW of West St.Louis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with a top notch experience! We are glad to hear, Angie you enjoyed your experience with Brandy, and it was a pleasure having you at the dealership. We appreciate your review!

November 03, 2020

This was my first experience with BMW of West for service and it was superior. Mindy kept me informed and up to date on my car status and maintenance recommendations. Highly recommend them! More

by Jsprehe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 02, 2020

Always great to come in for service, getting the job done efficient and in a timely manner. Brandy was extremely helpful. And the technicians providing insight was very reassuring. More

by vnnihilate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hiles, Brandy Wise
Nov 02, 2020 -

BMW of West St. Louis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service team met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

November 02, 2020

Mindy was fantastic! Getting service at your dealership is a great experience. I was kept informed of the status of my car throughout the process, which made it easy for me to time getting back to my car. More

by Krauckman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

BMW of West St. Louis responded

Thank you for your business and this review. We're happy to hear Mindy was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 01, 2020

Mindy was very friendly and efficient in checking me in. Very responsive to my questions and was fine with the fact that I was half hour early! Jeff kept me informed and walked me to the cashier and to my More

by DebF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

BMW of West St. Louis responded

Here at BMW of West St.Louis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jeff and Mindy, and it was a pleasure having you at the dealership. We appreciate your review!

November 01, 2020

Brandy does a great job taking care of us at the dealership. Always friendly and helpful to work with. Thanks for taking care of us. More

by Eric McCrory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Nov 02, 2020 -

BMW of West St. Louis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service team met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

October 30, 2020

Excellent and timely service. Jeff was excellent and kept me updated every step of the service with videos. Strongly recommended. Priced competitively and customer service is very good. More

by smmhc63640
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

BMW of West St. Louis responded

Thanks for sharing your thoughts about your experience with Jeff at BMW of West St.Louis. We appreciate your business and hope to see you again soon!

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