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BMW of West St. Louis - Service Center
Manchester, MO
254 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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254 Reviews of BMW of West St. Louis - Service Center
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July 21, 2020
Mindy Linn and Emily Rapp in the Service Dept. at BMW of West County did a great job with the service on my 2017 BMW X3 F25. It is refreshing to know that auto dealers can provide this caliber of service. West County did a great job with the service on my 2017 BMW X3 F25. It is refreshing to know that auto dealers can provide this caliber of service. It was for a warranty repair to my driver's side seat. I have been buying BMW's (318, 540i, X3 E83, X3 F25) since 1992). Still have the 1995 540i with 260,000 miles. More
by oldskibum
Employees Worked With
July 19, 2020
Mindy was the best! SO helpful and easy to work with! It could not have gone smoother!The porter drove to me to switch out cars! Amazing could not have gone smoother!The porter drove to me to switch out cars! Amazing More
by nichelle.scott
Employees Worked With
July 17, 2020
I am very pleased with the staff at west county BMWIt I am very pleased with the staff at west county BMW It was very easy to schedule service appointment on the website, got my car back within a day! I am very pleased with the staff at west county BMW It was very easy to schedule service appointment on the website, got my car back within a day! More
by BMW fan
Employees Worked With
Brandy Wise
July 17, 2020
Brandy was great. She checked me in for my initial issues but then asked about any additional issues. She started looking around my car and found a slash in a tire. I told her I was moving to Florida but si but then asked about any additional issues. She started looking around my car and found a slash in a tire. I told her I was moving to Florida but since I had just had my annual check, everything should be ok. But, that tire slash she found could have had a bad outcome on my way to Florida. More
by janherhold
Employees Worked With
Brandy Wise
July 16, 2020
The service department was very helpful and knowledgeable and got my vehicle in and out very quickly. I will be bringing my vehicle back when needed. and got my vehicle in and out very quickly. I will be bringing my vehicle back when needed. More
by sean.struve
Employees Worked With
Brandy Wise
July 14, 2020
Brandy was very helpful, competent, and friendly! She's helped me in the past with service on my BMW 650, so when I needed my new 124 Spider Abarth inspected BMW of West St Louis and Brandy immediately cam helped me in the past with service on my BMW 650, so when I needed my new 124 Spider Abarth inspected BMW of West St Louis and Brandy immediately came to mind. More
by t.g.moore
Employees Worked With
Brandy Wise
July 14, 2020
Brandy was amazing to work with as a service manager. She kept us up to date on everything that was being worked on and checked with us before any charges were incurred. The team as a whole did fantastic wor kept us up to date on everything that was being worked on and checked with us before any charges were incurred. The team as a whole did fantastic work on a 20-year-old Z3 and they’ve definitely earned our business for life. More
by Chris
Employees Worked With
Brandy Wise
July 11, 2020
I cannot remember the service members name but everyone was friendly. They are great to work with and completed our service on time! My car was treated well and cleaned after service. was friendly. They are great to work with and completed our service on time! My car was treated well and cleaned after service. More
by melhuffNP
Employees Worked With
Other Employees :
Mike Kuhlmann, Bryan Hiles, Brandy Wise
July 02, 2020
The service bay was clean and well lit. The check-in process was quick and easy. The loaner was clean and ready to go. I have no complaints. process was quick and easy. The loaner was clean and ready to go. I have no complaints. More
by srblackwell55
Employees Worked With
Samantha, Brandy Wise
July 01, 2020
First time BMW owner...first time in for service. Mindy was my service adviser and kept me updated on the repair progress. I was most impressed by the technician’s prognoses video of what exactly was the i was my service adviser and kept me updated on the repair progress. I was most impressed by the technician’s prognoses video of what exactly was the issue. My 430ix was fixed and I was on my way. Nice job! More
by Hillard
Employees Worked With
Mindy
