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BMW of Westbrook

Westbrook, ME

4.5
389 Reviews

7 Saunders Way

Westbrook, ME

04092

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389 Reviews of BMW of Westbrook

September 19, 2022

You will find friendly and helpful staff here. Always willing to listen and provide the best option for your needs. More

by annlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Powell
Sep 21, 2022 -

BMW of Westbrook responded

Hi Annlee, your wonderful feedback and rating mean a lot to us. We're glad to hear you found our staff so knowledgeable and helpful! We are looking forward to your next visit with us.

September 16, 2022

Service on my vehicle was done on time and all items were clearly taken care of More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Milligan
Sep 19, 2022 -

BMW of Westbrook responded

We're glad everything was completed on time and to your satisfaction, David! Thank you so much for taking the time to share your experience. We hope you have a great day!

September 11, 2022

Tracy Noyes is the most dedicated and sincere bmw employee - she makes it all so pleasant!!!! More

by sgagne2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes
Sep 12, 2022 -

BMW of Westbrook responded

Thank you for your kind comments about our team. We greatly appreciate your business and look forward to seeing you next time!

September 09, 2022

Efficient and friendly and busy but they always have time for me and my deluxe X3 More

by TNTx3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes, Brittney Hale
Sep 12, 2022 -

BMW of Westbrook responded

Thank you for the great review! We truly appreciate it!

September 08, 2022

Great sales and service team… the buying process was a pleasure and our ongoing service is tremendous! More

by C.anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paris Thomas, Brittney Hale, Jo Carpenito, Matt Ross
Sep 08, 2022 -

BMW of Westbrook responded

Thanks for the great review! We truly appreciate your business and hope you have a wonderful day!

September 04, 2022

Zach and the sales manager (Bob) were great to work with. The entire team was responsive and quick to answer all of my questions throughout the car buying process. I used an app to find a vehicle that I was More

by SJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Houp, Zack Plourd
Sep 06, 2022 -

BMW of Westbrook responded

Your positive comments really mean a lot to us! We appreciate your business and hope to be able to assist again in the future. Have a great day!

September 02, 2022

Excellent customer service from the service department, the finance manager AND the sales department. Taylor in Service, Matt Ross in Finance and Zack Plourd & Graham Osborne (BMW Genius) in Sales are all More

by David H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Plourd, Matt Ross, Taylor Powell, Graham Osborne
Sep 02, 2022 -

BMW of Westbrook responded

We are thrilled to hear that, David! We sincerely appreciate your business and hope you have a wonderful weekend!

August 14, 2022

Our sales associate, Brittany Hale was awesome. She was extremely knowledgeable and communicated clearly about the vehicle and without pressure to buy.When we emailed her the following day with qu More

by Priscilla
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittney Hale, Bob Houp, Matt Ross
Aug 15, 2022 -

BMW of Westbrook responded

Thank you for sharing your wonderful experience, Priscilla! We truly appreciate your business and hope you enjoy your new purchase!

August 09, 2022

Excellent service. Very accommodating and work was done quickly and professionally. Taylor in the service department is awesome. More

by jwetmore.cbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Powell
Aug 10, 2022 -

BMW of Westbrook responded

We are thrilled to hear that you enjoyed working with Taylor and that he provided you with a positive service experience! If there s anything additional that we can assist with, please do not hesitate to reach out!

August 02, 2022

Fixed mistake for free, although the i3 had to drive 240 miles round trip. Also the valets hadn’t ever driven an i3. More

by cpbridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Milligan
Aug 04, 2022 -

BMW of Westbrook responded

Thank you very much for taking the time to leave this review. We understand that you were able to speak with our assistant service manager about your concerns. It's great to hear that you are happy with how the vehicle drives at this time. We will also continue to educate our drivers on the features of all models as well. We appreciate your business and hope to be able to assist in the future.

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