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BMW of Westbrook

Westbrook, ME

4.5
391 Reviews
Call Dealership (207) 854-3200
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7 Saunders Way

Westbrook, ME

04092

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391 Reviews of BMW of Westbrook

August 09, 2022

Excellent service. Very accommodating and work was done quickly and professionally. Taylor in the service department is awesome. More

by jwetmore.cbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Powell
Report | Print
Aug 10, 2022 -

BMW of Westbrook responded

We are thrilled to hear that you enjoyed working with Taylor and that he provided you with a positive service experience! If there s anything additional that we can assist with, please do not hesitate to reach out!

August 02, 2022

Fixed mistake for free, although the i3 had to drive 240 miles round trip. Also the valets hadn’t ever driven an i3. More

by cpbridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Milligan
Report | Print
Aug 04, 2022 -

BMW of Westbrook responded

Thank you very much for taking the time to leave this review. We understand that you were able to speak with our assistant service manager about your concerns. It's great to hear that you are happy with how the vehicle drives at this time. We will also continue to educate our drivers on the features of all models as well. We appreciate your business and hope to be able to assist in the future.

July 23, 2022

Not too far from home a nice cozy place to buy a beemer in Maine More

by reconchatm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heydt, Matt Ross
Report | Print
Jul 25, 2022 -

BMW of Westbrook responded

Thank you for the high rating! We greatly appreciate your business!

July 21, 2022

Had a great experience buying a new M3. Zack was great to work with. His product knowledge and enthusiasm for BMWs made the experience fun and without stress. More

by David H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Plourd, Matt Ross, Brandon Plourd
Report | Print
Jul 21, 2022 -

BMW of Westbrook responded

Thanks for this great review, David! We are very happy to hear that you enjoyed working with Zack! We appreciate your business and hope you have fun with your new M3!

July 21, 2022

Excellent staff & friendly service. . would highly recommend for a new BMW car or SAV! Great job! More

by freedomrings623
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jo Carpenito, Matt Ross
Report | Print
Jul 21, 2022 -

BMW of Westbrook responded

Thank you very much for taking the time to leave this review! We sincerely value your business!

July 20, 2022

They take great care of my vehicle, let me know of any potential issues and no pressure. Fast, friendly and thorough. Great rental while my car was being fixed. Taylor and the whole crew are awesome! More

by Klreistad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Powell
Report | Print
Jul 21, 2022 -

BMW of Westbrook responded

Thank you for your wonderful feedback! We truly appreciate your business!

July 20, 2022

Friendly competent service. We’re ready when I arrived and efficiently got me out of there! More

by Anoyes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Hale, Matt Ross
Report | Print
Jul 21, 2022 -

BMW of Westbrook responded

We appreciate you sharing your positive experience and look forward to seeing you next time!

July 20, 2022

Polite and helpful but not thorough. They forgot to complete one job and we waited an hour when we came to pick up the ‘completed’ car More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes
Report | Print
Jul 21, 2022 -

BMW of Westbrook responded

Thank you for taking the time to leave this review, Ed. We do apologize that this service visit did not meet your expectations. We would like to gather some additional information about your experience. Please feel free to reach out to our service manager, Mike, at (207) 857-4213. We hope to hear from you soon!

July 14, 2022

Recently bought a 2018 BMW M550i MSRP at $83,000. 30 days later I am back at BMW getting all new tires because they had failed state inspection standards. JUST 30 after purchase. I have called 6 diff More

by thomas.fuller2494
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tracy Noyes, Adam Milligan, Taylor Powell, Mike Profenno, Man Ip, Gabe Berry
Report | Print
Jul 18, 2022 -

BMW of Westbrook responded

Thank you for your honest feedback, Thomas. We do sincerely apologize for any inconvenience and frustration caused, We understand that you were able to speak with Mike, our service manager who was able to resolve these concerns. We do truly value your business and hope to be able to assist in the future. Have a wonderful day!

July 08, 2022

Everyone is polite and professional and tries hard to work on behalf of the customer. More

by cbuki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes
Report | Print
Jul 08, 2022 -

BMW of Westbrook responded

Thank you for taking the time to share this! We truly appreciate your business!

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