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BMW of Westbrook

Westbrook, ME

4.6
371 Reviews

7 Saunders Way

Westbrook, ME

04092

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371 Reviews of BMW of Westbrook

May 25, 2022

Brittany Hale is an all star. She took us easily and quickly through our order and it all turned out better than expected. More

by John Upton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Hale
May 25, 2022 -

John Upton responded

Great service

May 26, 2022 -

BMW of Westbrook responded

It's wonderful to hear that you enjoyed working with Brittany! We appreciate your business very much!

May 14, 2022

Impressed with very knowledgeable salesman- Zach - and welcoming and non aggressive approach. Helped with vehicle selection and with guidance through choosing accessories, etc. great follow up and reached More

by Patrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Plourd, Matt Ross
May 17, 2022 -

BMW of Westbrook responded

Thank you for leaving this review, Patrick! We are thrilled that you had such a positive experience with our team! We hope to be able to assist again in the future!

April 25, 2022

Brittney has been top notch, start to finish. Trustworthy, transparent, flexible and extremely knowledgeable. Bill Dodge is lucky to have her! More

by HB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Hale, Matt Ross, Taylor Powell
Apr 25, 2022 -

BMW of Westbrook responded

We are thrilled to hear that you had such a great experience with Brittney! We truly appreciate your business and hope you have a wonderful day!

April 15, 2022

The women I spoke to in service did a fantastic job explains things they looked at with my car and things I should think about having done. More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recall who the person was I spoke to from service but she was fantastic. , Man Ip
Apr 15, 2022 -

BMW of Westbrook responded

Your rating and feedback mean a lot to us, Terry! We greatly appreciate your business and hope to be able to assist in the future!

April 15, 2022

Great service got me in right away and repaired car quickly and kept me informed thru the process. More

by dnadeau
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Powell
Apr 15, 2022 -

BMW of Westbrook responded

Thank you for sharing your positive experience! We sincerely appreciate your business and hope you have a great day!

April 13, 2022

Love my BMW and their great service center! As agreed in the purchase of my X3M40i they send someone to pick up my car in most northern Maine, lend me a car & next day or so my car is returned More

by nicks7845
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Hale, Adam Milligan
Apr 14, 2022 -

BMW of Westbrook responded

Thank you for the high rating and positive comments! It's great to hear that you love your BMW and our service department! Have a wonderful day!

April 12, 2022

Always patient and professional. It is a joy to be a client. Tucker a star. More

by Megunticook71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Powell
Apr 13, 2022 -

BMW of Westbrook responded

Thank you so much for your high rating and positive comments! We really appreciate your business and hope you have a wonderful day!

Apr 13, 2022 -

Megunticook71 responded

Worth the trip from Camden. I have 2 BMWs

April 11, 2022

Joe, my salesperson, was very patient teaching me the finer points of my new BMW. Based on my interactions with Joe, I have confidence that this dealership will be as wonderful to work with as BMW of Las More

by AT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jo Carpenito
Apr 12, 2022 -

BMW of Westbrook responded

Thank you for your positive feedback! It's great to hear that you enjoyed working with our team. We appreciate your business and hope you have a great day!

April 08, 2022

Good but needs improve communication and I believe they will do better on this aspect More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes
Apr 08, 2022 -

BMW of Westbrook responded

Thank you for this feedback, Dan. We do apologize that communication was not better. Your comments will be passed along to our management team so that we can address this with our staff. We appreciate your business and hope you have a great day!

April 01, 2022

Everyone I’ve dealt with is always professional, helpful, and super friendly - so easy to do business with - just what you’d expect from a high end business. More

by stacieljohnston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes
Apr 01, 2022 -

BMW of Westbrook responded

We appreciate your kind comments about our team, Stacie! Thank you very much and we hope you have a great day!

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