BMW of Westchester

Bernice Hunter knows the meaning of customer service! We have relied on Bernice for over 20 years and would not go anywhere else to purchase a BMW. We just bought our 4th BMW from her. Bernice is and al We have relied on Bernice for over 20 years and would not go anywhere else to purchase a BMW. We just bought our 4th BMW from her. Bernice is and always has been such a pleasure to work with. We know she has our best interests in mind. She goes out of her way to ensure we are happy and she makes herself available to us for any questions or concerns after the purchase is made. Our advice to anyone looking for a quality car is to speak with Bernice because she truly provides the highest standard of customer care and you can rest assured that you are working with a fair and honest person. More

Ask for Service Advisor Jorge Ghiggia The first snow day of the year and my car-- with just a dusting of snow --is unable to move out of its own way. Nothing like waiting until the last mi The first snow day of the year and my car-- with just a dusting of snow --is unable to move out of its own way. Nothing like waiting until the last minute to switch off my summer tires to all-seasons. No appointment and not sure if the dealer can schedule me in. Until I met with Jorge. "Not a problem, Eric...I'll call you later today when your car is ready." Before long, Jorge calls to tell me that the tires are on...and they also came across an engine diagnostic issue that they were able to correct as well. Jorge and his team do what they do very well. Jorge Ghiggia is a top notch service advisor. Thanks Jorge! More

Excellent Service! Jorge Ghiggia, my service advisor, took very good care of me. He quickly did the initial paperwork, provided me with a shuttle to white plains mall, c Jorge Ghiggia, my service advisor, took very good care of me. He quickly did the initial paperwork, provided me with a shuttle to white plains mall, called me immediately when my car was ready and quickly got me into my freshly cleaned vehicle and had me on my way. All with a smile. Treated me like a V.I.P. Greatly appreciated! More

Great service at Westchester BMW Jorge Ghiggia goes above and beyond to take care of his customers. I have been a customer at Westchester BMW for 10 years, and I would never go anywh Jorge Ghiggia goes above and beyond to take care of his customers. I have been a customer at Westchester BMW for 10 years, and I would never go anywhere else. More

Effortless Experinece What an effortless experience it was leasing my first BMW from this dealership! The staff was extremely personable and there hospitality was like no What an effortless experience it was leasing my first BMW from this dealership! The staff was extremely personable and there hospitality was like no other. A special thank you to Joseph Raus for always making himself available to answer any questions or concerns I might have had. I am very pleased with my decision to lease a car form BMW of Westchester. More

Excellent Service Each Time I'm There My first BMW I brought from Texas Direct Auto, but I live in Bronx and was looking for a dealer that is honest. Well I got my wish when I visited BMW My first BMW I brought from Texas Direct Auto, but I live in Bronx and was looking for a dealer that is honest. Well I got my wish when I visited BMW Of Westchester and met Micheal Ready for the first time. He has detailed knowledge where BMW is concern, and most important I trust decision each time. You simple tell him your problem and he has a solution. My second BMW I brought at BMW of Weschester, Sales Person Joey excellent sales person. Micheal, my Service Person, always is an expert with my 2013 BMW 750 LI xdrive. He is very knowledgeable, and each time I visited his office he always give excellent service. My car is always spotless when he returns it to me, and complaint has always been resoled to my satisfaction. Most important I never think twice to leave my car there. More

Great personality, service oriented Eli was friendly, professional and had a very nice sense of humor. My car issue was taken care of in a reasonable time with caring service. Eli was friendly, professional and had a very nice sense of humor. My car issue was taken care of in a reasonable time with caring service. More

Outstanding service from from start to finish Consistently providing the best service to my family & I. I appreciate Jorge's attention to my needs and always accommodating me without fail. They ha Consistently providing the best service to my family & I. I appreciate Jorge's attention to my needs and always accommodating me without fail. They have a strong team & this is why I never think twice about leaving my ///M's in Jorge's capable hands. I am often asked why I continue to service my 2003 M3 at BMW of Westchester given the age of the vehicle. My response is the same each time, " I stick with what works". More

Great experience Jofran is my go to advisor BC of her diligence and her patience with me. Always able to answer my questions and make me feel at ease. I always have a Jofran is my go to advisor BC of her diligence and her patience with me. Always able to answer my questions and make me feel at ease. I always have a great experience whenever I deal with jofran!! More

Superb Customer Experience I would like to thank BMW of Westechester for there outstanding customer service. Each and every person that works here makes you feel like family. I would like to thank BMW of Westechester for there outstanding customer service. Each and every person that works here makes you feel like family. I have had issues in the past with shady dealerships and service centers so I'm always skeptical. I walked in here and it was a breath of fresh air. From the front desk to the service center, this place gives you the play by play of what's going on with your car. There aren't any surprises ever. There is one person that did stand out and that is Eli Cucullo. She was straight up with me about price and told me exactly what was going on with my car. I will tell everyone I know to get there car serviced here. Thank you all again for everything!!!! More