BMW of Westchester
White Plains, NY
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Overall a superior new car purchase experience. Victor Compres was my salesman, I am happy to say. I couldn't have asked for a better point person in this deal: my first EV, and my first time in al Victor Compres was my salesman, I am happy to say. I couldn't have asked for a better point person in this deal: my first EV, and my first time in almost 15 years even looking at BMW (let bygones be bygones, right?) Victor has a rare combination of good qualities that make him well suited to his job. He is intelligent, joyful, serious-minded, affable, and tenacious. Just an excellent young man who always exudes integrity. This was business, not a social gathering, I know. However, that is all the more reason to highlight that each person who worked with me on my deal directly was personable, attentive, and thorough. This spoke well of this dealership's culture. American car buyers often don't realize that the new car dealerships are completely separate organizations from the manufacturer itself. In the case of BMW there is BMW AG, BMW NA, and the dealership. Each is a different entity. So it impressive for a dealership to establish and foster a culture of general excellence and of humanity in relation to its customers particularly. My thanks to Victor Compres and everyone at BMW of Westchester. More
I actually look forward to my trips to the BMW Dealership. The service team is second to none. I only wish I would have gotten my first BMW long before now. However, it gives me peace of mind kn Dealership. The service team is second to none. I only wish I would have gotten my first BMW long before now. However, it gives me peace of mind knowing my vehicle is well cared for whenever we visit. Thanks to the entire team. More
Great Car for a good price, but the sales person and dealership were awful. From filing the wrong paperwork with my bank to forgetting to have me sign the contract to using the wrong address on my forms dealership were awful. From filing the wrong paperwork with my bank to forgetting to have me sign the contract to using the wrong address on my forms to making mistakes when explaining the car to me to taking a month for me to get the car to having a manager who does not return calls. This is not a quality dealership. The offer on my trade in was pathetically low. Over $1,000 less than half of the car's value. Great car for a good price, but not a group I would want to deal with. More
Very outstanding customer service and human relationship. The service advisors are very pleasant and experience at what they do. Edwin Fernandez as usual was very helpful, polite and efficient. And Justin Am The service advisors are very pleasant and experience at what they do. Edwin Fernandez as usual was very helpful, polite and efficient. And Justin Amodeo was very helpful, polite and very experience. Amazing team at BMW Westchester! Dianne. More
I have a very positive perspective of this dealer. Marco DeStefano was courteous and efficient and all of the support staff were courteous and efficient as well. Thank you. Marco DeStefano was courteous and efficient and all of the support staff were courteous and efficient as well. Thank you. More
Outstanding service, from pleasant, easygoing staff and expert attention, to well organized process and thoughtful care. I would recommend this dealership to friends and family with no hesitation. expert attention, to well organized process and thoughtful care. I would recommend this dealership to friends and family with no hesitation. More
Excellent service advisor and really outstanding service! An absolute pleasure to deal with! I highly recommend this service advisor and dealership! An absolute pleasure to deal with! I highly recommend this service advisor and dealership! More
Don't bring your car here if you want things stolen from your car, if you want your car to leave with more issues and leaving you stranded random miles later because the techs rushed through your engine to your car, if you want your car to leave with more issues and leaving you stranded random miles later because the techs rushed through your engine to make up their hours. I wish I didn't have to leave this review but it has to be done Please avoid this dealer for service go to Mamoreck / Portchester instead! More
Very Professional from the guy that received the vehicle to the service manager and the person that gave me the loaner all professional nice people to the service manager and the person that gave me the loaner all professional nice people More