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BMW of Westchester

White Plains, NY

4.2
220 Reviews

543 Tarrytown Rd

White Plains, NY

10607

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Showing 220 reviews

September 07, 2022

Don't bring your car here if you want things stolen from your car, if you want your car to leave with more issues and leaving you stranded random miles later because the techs rushed through your engine to More

by alfred.dunhill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eli Cucullo
Sep 09, 2022 -

BMW of Westchester responded

Hello Alfred. We are very concerned to read this review, and we would appreciate the chance to talk more about your experience at Ray Catena BMW of Westchester. We have been unable to locate your account with us to research your issue. At a time that works best for you, please call our Service Manager, Bill Caswell or Mike Siecienski, at (914) 761-5555 to discuss this further. Thank you.

Sep 12, 2022 -

alfred.dunhill responded

Hi , I am writing this review for numerous people who did not know or want to say a bad word. It has happened to multiple people who go service there. Unfortunately we have decided to go else where (4 of us) I will let the others know about your interest in discussing with them.

Sep 13, 2022 -

BMW of Westchester responded

Thank you for getting back to us. We look forward to the opportunity to speak with you and the others about any concerns. Please call us at 914-761-5555 and ask for the service manager Bill Caswell or Mike Siecienski.

August 18, 2022

Very Professional from the guy that received the vehicle to the service manager and the person that gave me the loaner all professional nice people More

by Eric
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Cucullo, Joe Puleio, Benito Martinez, Jorge Ghiggia, Ray Tavares, Seth Williams, Jofran Hunter, Michael Ready
Aug 19, 2022 -

BMW of Westchester responded

We can’t thank you enough for writing this awesome review for our dealership, Eric! It was a pleasure to help you, and we look forward to doing so again.

August 07, 2022

Always courteous and professional and very accommodating always go extra mile- love my car wash More

by Jill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 09, 2022 -

BMW of Westchester responded

Thank you for the kudos, Jill! We are happy we could make your experience a pleasant one.

August 03, 2022

I had a great experience at Ray Catena BME of Westchester after having a negative experience earlier in the morning at another location. Ellie was extremely nice and so was everyone that I came in contact wi More

by Ingrid D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Cucullo
Aug 05, 2022 -

BMW of Westchester responded

We can’t thank you enough for writing this awesome review for our dealership, Ingrid! It was an absolute pleasure to help you, and we look forward to doing so again. Take care!

August 03, 2022

Jack Salch saved the day finding a replacement after our car was totaled. THANK YOU! More

by Carol HOH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Salch,
Aug 05, 2022 -

BMW of Westchester responded

You're very welcome, Carol! We are happy we could be of service. Thank you for the 5-star review!

July 24, 2022

I’ve always been impressed by the team at this dealership, they are the best. More

by mmachevilli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Burton Five Stars
Jul 26, 2022 -

BMW of Westchester responded

Thank you for the kudos! We are happy we could make your experience a memorable one.

July 17, 2022

Excellent service! Great work by Edwin Jorge and Eric during my last visit and taking care the issue for my BMW 2022 750i More

by Fatos Dervishi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Fernandez Eric Goldstein, Earl Morris, Guido Jimenez, Jorge Ghiggia
Jul 18, 2022 -

BMW of Westchester responded

We're glad to know that our amazing team continues to deliver efficient, top-notch service to our valued customers. Thanks for stopping by!

July 16, 2022

Superb service advisor Octavio Otiniano always offers excellent service consistently. He is a pleasure when visiting the dealership for service. My 750 is the best car I have owned. More

by Wrangler Enthusiast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Octavio Otiniano
Jul 18, 2022 -

BMW of Westchester responded

We’re so happy our team could be of service and provide a 5-star experience. Thank you for sharing. Until next time, take care!

July 14, 2022

Great service on the 335i, first time there and treated as a long time customer. I will make it my go to dealership even though I live 5 mins from another BMW dealership which I have have had many issues w More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Ghiggia
Jul 18, 2022 -

BMW of Westchester responded

Rick, thanks so much for your wonderful words! We're glad to have provided you with top-notch service.

June 29, 2022

This dealership is exceptional. They explain exactly what they are going to do, complete the service as requested and finish on time. The waiting area is beautiful. Edwin is my se More

by w07Hery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Fernandez, Earl Morris
Jun 30, 2022 -

BMW of Westchester responded

Thank you for your kind words! We are so happy to hear you had a good experience at our dealership. We hope to see you again the next time you need service!