
BMW of Westchester
White Plains, NY
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Absolutely the worst service center you can go too, i have spent over $250,000 on cars from bmw, never had a worse service done ever in my life of owning cars. make sure you take pictures of every little have spent over $250,000 on cars from bmw, never had a worse service done ever in my life of owning cars. make sure you take pictures of every little bit of your car before you hand your key in, they will scratch your car, mess up your tires, then blame you for doing so. I had multiple incidents with this service center already, and its just amazing how coincidental things happen to your car after you send it for service, they automatically will blame you. As i state make sure you take pictures of every little spec and detail of you car before and after service is done. The manager is also very poor with hos communication skills, he thinks he owns the place, acts like a big shot because hes a manager there. Does not know how to talk to customers in a polite manner, talks to customers with attitude and doesnt want to listen to anything you tell them. Name of manager was Mike. Speak to him and you will find out for yourself! More
At point, BMW of Westchester has gained my complete confidence. I set up appointments with a very professional manager named Ms. Eliza Cucullo, she is very knowledgeable and versed at her profession. T confidence. I set up appointments with a very professional manager named Ms. Eliza Cucullo, she is very knowledgeable and versed at her profession. The whole staff are professionals and to them the customers come first. I have no hesitations in taking my 2013 X5 to them when something goes wrong. I would also recommend them to everyone with a BMW no matter the year/model they are very good at what they do. In conclusion, they also so accommodating to their customers and that also played a major role in securing my confidence. Thank You More
Outstanding dealership, they always deliver. Just picked up my second car from them and everyone from sales to service is outstanding. Just picked up my second car from them and everyone from sales to service is outstanding. More
This is the best car dealership that I have found in over 50 years of purchasing new cars. I can state firmly that Carlos Zetina is the very best sales representative that I have ever dealt with - he is ex 50 years of purchasing new cars. I can state firmly that Carlos Zetina is the very best sales representative that I have ever dealt with - he is extremely knowledgeable and very honest. Carlos made this purchase stand out from all of the others. THANK YOU. More
Couldn’t be happier with the speed and quality of the service. The car was spotless and they even did the inspection without me asking because they noticed it was going to be expired in about a month. I service. The car was spotless and they even did the inspection without me asking because they noticed it was going to be expired in about a month. I was always trust that my car is going to be taken care of with BMW of Westchester. Thanks! More
We had a great experience with this dealership and, in particular our salesperson, Anthony Chrystone. Anthony was extremely professional, answered all of our questions, was prompt in follow-ups and very e particular our salesperson, Anthony Chrystone. Anthony was extremely professional, answered all of our questions, was prompt in follow-ups and very easy to work with. Despite being initially unsure of which vehicle we ultimately wanted to purchase, Anthony was vey helpful in providing access to the many used cars on the lot and even allowed me to test drive several different models, which helped make the decision. I will be in the market for another BMW soon and will be calling Anthony. I couldn’t be happier with the overall experience. More