BMW of Westchester
White Plains, NY
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Excellent service! Great work by Edwin Jorge and Eric during my last visit and taking care the issue for my BMW 2022 750i Great work by Edwin Jorge and Eric during my last visit and taking care the issue for my BMW 2022 750i More
Superb service advisor Octavio Otiniano always offers excellent service consistently. He is a pleasure when visiting the dealership for service. My 750 is the best car I have owned. excellent service consistently. He is a pleasure when visiting the dealership for service. My 750 is the best car I have owned. More
Great service on the 335i, first time there and treated as a long time customer. I will make it my go to dealership even though I live 5 mins from another BMW dealership which I have have had many issues w as a long time customer. I will make it my go to dealership even though I live 5 mins from another BMW dealership which I have have had many issues with since I purchased my car. In general there is a very good vibe in the service department and dealership in general. Thanks Jorge Ghiggia! More
This dealership is exceptional. They explain exactly what they are going to do, complete the service as requested and finish on time. The waiting area is beautiful. Edwin is my se They explain exactly what they are going to do, complete the service as requested and finish on time. The waiting area is beautiful. Edwin is my service advisor. He is both knowledgeable and friendly. There is nothing not to like at BMW Westchester. More
Absolutely the worst service center you can go too, i have spent over $250,000 on cars from bmw, never had a worse service done ever in my life of owning cars. make sure you take pictures of every little have spent over $250,000 on cars from bmw, never had a worse service done ever in my life of owning cars. make sure you take pictures of every little bit of your car before you hand your key in, they will scratch your car, mess up your tires, then blame you for doing so. I had multiple incidents with this service center already, and its just amazing how coincidental things happen to your car after you send it for service, they automatically will blame you. As i state make sure you take pictures of every little spec and detail of you car before and after service is done. The manager is also very poor with hos communication skills, he thinks he owns the place, acts like a big shot because hes a manager there. Does not know how to talk to customers in a polite manner, talks to customers with attitude and doesnt want to listen to anything you tell them. Name of manager was Mike. Speak to him and you will find out for yourself! More
At point, BMW of Westchester has gained my complete confidence. I set up appointments with a very professional manager named Ms. Eliza Cucullo, she is very knowledgeable and versed at her profession. T confidence. I set up appointments with a very professional manager named Ms. Eliza Cucullo, she is very knowledgeable and versed at her profession. The whole staff are professionals and to them the customers come first. I have no hesitations in taking my 2013 X5 to them when something goes wrong. I would also recommend them to everyone with a BMW no matter the year/model they are very good at what they do. In conclusion, they also so accommodating to their customers and that also played a major role in securing my confidence. Thank You More
Outstanding dealership, they always deliver. Just picked up my second car from them and everyone from sales to service is outstanding. Just picked up my second car from them and everyone from sales to service is outstanding. More

