BMW of Westlake - Service Center

Very friendly staff work Is done on time. I love the text chat feature from the service staff I can easily communicate with out missing a call chat feature from the service staff I can easily communicate with out missing a call More

The service team does a fantastic job and always gets me through quickly. Love the updates and proactive outreach Cassi provides each time I need service with my vehicle. Thanks! through quickly. Love the updates and proactive outreach Cassi provides each time I need service with my vehicle. Thanks! More

overall very helpful, patient, and friendly. not condescending when explaining what was wrong with my car and what was recommended I needed. they were also seemingly honest about wanting to do what condescending when explaining what was wrong with my car and what was recommended I needed. they were also seemingly honest about wanting to do what was best for me and my car and not take advantage. would absolutely go there again for any further issues. More

Customer service is very considerate keeps you informed of everything that’s going on very polite very courteous you know Exactly when someone will pick up your car you know exactly when they will drop it of everything that’s going on very polite very courteous you know Exactly when someone will pick up your car you know exactly when they will drop it off they keep you totally informed of every process. One of the best service group I’ve ever experienced More

Pre-sales inspection is not worth the money. Same quality inspection is free at most shops. Paid $150 and didn’t learn. Thing I didn’t already know. Would not do that again. quality inspection is free at most shops. Paid $150 and didn’t learn. Thing I didn’t already know. Would not do that again. More

Great! Professional and timely! I was extremely pleased. I arrivved on time and was given a loaner. Cassie was extremely helpful and she even threw out more salt at the doorway when I informed her how slip I arrivved on time and was given a loaner. Cassie was extremely helpful and she even threw out more salt at the doorway when I informed her how slippery it was. More

Great service minus the price difference between bmw of Westlake and Cain BMW canton. Cain BMW have better competitive and lower service price compared to Westlake Westlake and Cain BMW canton. Cain BMW have better competitive and lower service price compared to Westlake More

Great place to get your car serviced. Got me in quick and a loaner to go about my day. Car was done a few hours later. Great place that cares about their customers! and a loaner to go about my day. Car was done a few hours later. Great place that cares about their customers! More

Thanks to BMW and the professional service provided. Christian is always there to provide professional help. Any questions I have asked were addressed and answered in a timely matter. Christian is always there to provide professional help. Any questions I have asked were addressed and answered in a timely matter. More

Good overall xperience. Dealer got me in quickly. Appt ran about 1 hr longer than estimated. The quote on brakes was double other service centers. ran about 1 hr longer than estimated. The quote on brakes was double other service centers. More