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BMW of Westlake

Westlake, OH

4.8
2,223 Lifetime Reviews Review Dealership
No need to come in - shop from home and get it delivered! At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.

24690 Sperry Dr

Westlake, OH

44145

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Top Reviewed Employees

Jerry Mancini at BMW of Westlake

Jerry Mancini

Client Advisor
5.0
Ken Delk at BMW of Westlake

Ken Delk

Senior Client Advisor
5.0
Kelly Cavanagh at BMW of Westlake

Kelly Cavanagh

BMW Client Advisor
5.0
Cassie Thadeus at BMW of Westlake

Cassie Thadeus

Service Writer
4.9

Latest Reviews

February 26, 2021

"I love Ganley BMW. The staff is so helpful and kind...."

- JTORRES26 Verified Customer

I love Ganley BMW. The staff is so helpful and kind. They all go above and beyond, especially Cassie. I will not go anywhere but here!

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Employees Worked With

February 25, 2021

"Cassie was great to work with. Ryan, the driver who..."

- TOM Verified Customer

Cassie was great to work with. Ryan, the driver who dropped off and picked us up, didn't say a word to us and went to the wrong place to pick us up. We were picked up in an x2 which was small for the 4 pieces of luggage--I had to take off the cover in the back to fit the luggage. Overall, appreciated the fact that my car could be fixed while out of town and the convenience of pick up/drop off but Ryan needs customer service skills since this reflects poorly on the dealership and BMW in general.

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Employees Worked With

February 25, 2021

"Cassie always goes out of her way to be helpful and the..."

- MJMMORGAN Verified Customer

Cassie always goes out of her way to be helpful and the service is smoothly handled. I appreciate their friendliness, advise, expertise and efficiency. Overall, the experience is very positive.

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Employees Worked With

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Photos & Amenities

  • Customer Lounge Area
  • Free Loaner Cars
  • After Hours Drop-Off
  • Free Coffee
  • Cable TV
  • Free Drinks
  • Free WiFi
  • Television
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Drive-In Service
  • Vending Machines
BMW of Westlake, Westlake, OH, 44145