"First BMW purchase"
Referred to this dealership by a friend. My first car buying experience. Staff was excellent, very knowledgeable and courteous. I already knew what I was looking for and my time spent there was very efficient. Didn't try to push anything on me that I didn't want and made every effort to meet my needs. Overall I was very pleased, would go back again, and would definitely recommend to any family and friends.
"Buy your next car at Westlake BMW with Ken Delk"
- D Scott Hinckley
Just completed our second automobile transaction with Ken Delk. The overall visit was pleasantly comfortable and without any sales pressure. I asked many questions and that were all answered. I was able to test drive whatever vehicles I wanted. I ultimately decided to buy the car I had previously leased from Ken. My visit to the dealership was hassle free from Ken in Sales to Mike in the Finance Department. Everyone was knowledgeable and most helpful. I received a great deal and drove away a happy customer with my 2016 BMW 335i. Again, Thank You Ken Delk and Westlake BMW for a job well done!!!
I came in a couple months ago, and we couldn’t get a deal done. I came back recently with different needs and they were able to accommodate those needs. They are very flexible, and willing to work with you as a consumer. I would recommend this dealership to anyone who wants to get great customer service and feel appreciated.