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BMW of Westlake

4.9

1,224 Lifetime Reviews

24690 Sperry Dr, Westlake, Ohio 44145
Call (440) 887-0000

Top Reviewed Employees

Steve Mihalic, BMW Client Advisor, BMW of Westlake

Steve Mihalic

BMW Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Niedzwiecki, Business Manager, BMW of Westlake

Mike Niedzwiecki

Business Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jimmy Laumer, BMW Client Advisor, BMW of Westlake

Jimmy Laumer

BMW Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ken Delk, Senior Client Advisor, BMW of Westlake

Ken Delk

Senior Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

April 18, 2018

"Great experience "

- Mshepherd12

Fun and friendly service with Steve. Was able to have multiple conversations were him before sitting down and being comfortable with the purchase. Also sat down with Mike and Nate who were both great to work with.

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Employees Worked With

Steve Mihalic
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Niedzwiecki
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nate Lieb
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

April 16, 2018

"Best Car Buying Experience"

- Nick

I love buying a new car, but usually dread the car buying experience. However, this was, by far, the most stress free car buying experience I've ever had. Jerry Mancini was extremely responsive and did everything to accommodate my wife and I. We drove in from Detroit on a Saturday to buy a CPO M4 and everything was ready when we arrived. I never felt pressured or uncomfortable during the process. Without even seeing my car, Jerry offered me a very fair trade in over the phone. Mike, the Finance Manager was also great to deal with. Again, no high pressure. He just suggested things while going through the paperwork. The M4 is gorgeous! Better than even the photos showed. It is my dream car! The bonus was Dirk, the BMW Genius who showed me everything about the car. This was my first M car and he probably spent over 30 minutes with me going over everything. Awesome guy! It took us over 2 hours to get there, but BMW of Westlake was totally worth the drive. My wife and I both drive BMW's and we will definitely consider it for our future purchases.

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Employees Worked With

Jerry Mancini
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Niedzwiecki
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dirk Steffen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

April 13, 2018

"Great service by Jim Strunk "

- Razi786

Jim's service was very good when I took my car in for service. I have always been greeted well by the service staff, service is excellent, professional and courteous Jim explained to me what needed to be done. I have been satisfied by the Client Sales Advisor Steve, and with Jim as the service advisor.

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Employees Worked With

Steve Mihalic
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Cordell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jim Strunk
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Justin Niedzwiecki
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

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Photos & Amenities

  • Customer Lounge Area
  • Free Loaner Cars
  • After Hours Drop-Off
  • Free Coffee
  • Cable TV
  • Free Drinks
  • Free WiFi
  • Television
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Drive-In Service
  • Vending Machines
BMW of Westlake, Westlake, OH, 44145