"Cassie was great to work with. Ryan, the driver who..."
Cassie was great to work with. Ryan, the driver who dropped off and picked us up, didn't say a word to us and went to the wrong place to pick us up. We were picked up in an x2 which was small for the 4 pieces of luggage--I had to take off the cover in the back to fit the luggage. Overall, appreciated the fact that my car could be fixed while out of town and the convenience of pick up/drop off but Ryan needs customer service skills since this reflects poorly on the dealership and BMW in general.
"Cassie always goes out of her way to be helpful and the..."
Cassie always goes out of her way to be helpful and the service is smoothly handled. I appreciate their friendliness, advise, expertise and efficiency. Overall, the experience is very positive.
"It was good service, i Got what i ask FOR it was fast the..."
It was good service, i Got what i ask FOR it was fast the lady was professional and I got told what I have to fix in the future