BMW of Wilmington

We have been dealing with these folks for 14 years or so and every department from service to sales is a pleasure to work with. We have been fortunate enough over the last 7 years to work with Alan Shapiro and every department from service to sales is a pleasure to work with. We have been fortunate enough over the last 7 years to work with Alan Shapiro in sales and could not be happier. Alan is a true gentleman and listens and hears what you have to say. Michael Sholar was the F&I guy for us and he was very helpful and knowledgeable without any undue pressure. Our service adviser for years Mr. Bob Barfield retired and left some very big shoes to fill but Mike Nelson seems to have all of our needs and concerns taken care of when needed. There is another BMW dealership closer to us but we will always use these great folks. More

Roman Guevara is awesome! He got us into a CPO BMW 330 and it is the perfect for us. The entire purchase process was seamless, not high pressure selling, just listened to our He got us into a CPO BMW 330 and it is the perfect for us. The entire purchase process was seamless, not high pressure selling, just listened to our requirements and got us in a car that fit our budget and needs! Highly recommended! More

Outstanding sales approach. Tell them what you want and let them order it for you. Alan Shapiro is my go to guy. This is my second car from him, and my next one will be electric Tell them what you want and let them order it for you. Alan Shapiro is my go to guy. This is my second car from him, and my next one will be electric! Thanks Alan and Baker. You are top shelf. More

Mr. Alan Shapiro is a consummate professional and a truly nice guy. I am a previous customer at BMW of Wilmington and I trust Alan in helping me make the right decisions. He quickly identifies the needs of nice guy. I am a previous customer at BMW of Wilmington and I trust Alan in helping me make the right decisions. He quickly identifies the needs of his clients and his assistants, such as Corey, are also truly knowledgeable, as is the entire team at BMW of Wilmington. More

Roman is a true gentleman . They don’t try to hassle you and they work with you instead of against you like most dealers … I’ll be back for that m8 !!! They don’t try to hassle you and they work with you instead of against you like most dealers … I’ll be back for that m8 !!! More

Once again, a great experience with BMW of Wilmington. Alan Shapiro was tuned in to my wants and exceeded my expectations! Luke wowed me with the most expedient set up of my electronic options. Thank y Alan Shapiro was tuned in to my wants and exceeded my expectations! Luke wowed me with the most expedient set up of my electronic options. Thank you to everyone involved. More

I'm a previous customer and they knew what I wanted and I was in and out was in and out More

This is our second time going to BMW of Wilmington and working with Joey Fuchs. He is one of the best sales person I’ve ever worked with! He is honest, listens to the wants/needs and delivers! We will d working with Joey Fuchs. He is one of the best sales person I’ve ever worked with! He is honest, listens to the wants/needs and delivers! We will definitely be going back and working with him. The finance advisor Michael Sholar was pleasant to work with and knowledgeable! Lastly, our BMW genius Corey Johnson enlightened us on all the new features the vehicle had and was extremely helpful. Overall great experience from beginning to end! More

Tom Dolan was very professional and exemplary Staff were very professional and friendly. BMW Iand Tom are a 15 star. Rating. Staff were very professional and friendly. BMW Iand Tom are a 15 star. Rating. More

I just bought my second car from John McDougald. He is patient, knowledgeable, and quickly identifies the needs of his clients. For example, I was torn between two models, preferring the smaller mod He is patient, knowledgeable, and quickly identifies the needs of his clients. For example, I was torn between two models, preferring the smaller model, but at the store sitting and test driving the larger model. I didn’t buy the larger car, but John knew I wanted to buy a car. He ordered the exact car in the smaller model. Today, one day after the car arrived, I drove off the lot a happy ongoing BMW owner. Now, about those BMW Geniuses. Mostly young with huge amounts of tech savvy. Today, I worked with Corey. He walked me through every detail on effectively using the car. He also connected the garage codes. From start to finish and every “drop in” I know will come I know Corey and all the Geniuses will be there guiding the way. Finally, when you enter the BMW store everyone from sales, genius, service and finance, greet you with a smile and banter that brightens your day. Yes, I would absolutely recommend BMW Wilmington. And if you see a cool new color (Brooklyn Grey) around town stop and say hello you just might meet a new friend around the ILM. More