BMW of Wilmington

Roman was fantastic. The dealership has excellent customer service, including sales and service. I highly recommend BMW of Wilmington. The dealership has excellent customer service, including sales and service. I highly recommend BMW of Wilmington. More

No high pressure. Used cars are"market priced" with very little room for negotiations - mostly take or leave it although I was able to get a few hundred reduction. The Used cars are"market priced" with very little room for negotiations - mostly take or leave it although I was able to get a few hundred reduction. They did a good job of addressing most of the faults I wanted corrected. More

Juan was outstanding. Kept us updated regularly on the status of our car. Thoroughly explained everything and was very easy to work with! I would highly recommend Juan Kept us updated regularly on the status of our car. Thoroughly explained everything and was very easy to work with! I would highly recommend Juan and BMW of Wilmington. More

First class customer service. From sales to finance to technicians, everyone was very helpful and very patient. Thank you Gareth From sales to finance to technicians, everyone was very helpful and very patient. Thank you Gareth More

Amazing dealership - they really understand the customer relationship like no other. Gareth Jesina did an amazing job, as did Scott in F&I and Ava in product support. Truly amazing purchase experience. relationship like no other. Gareth Jesina did an amazing job, as did Scott in F&I and Ava in product support. Truly amazing purchase experience. More

Ron was very helpful. Showed up on a rainy day, test drove a few cars and all went well. Worth the drive from Myrtle Beach! Showed up on a rainy day, test drove a few cars and all went well. Worth the drive from Myrtle Beach! More

I recently purchased a vehicle online and had the pleasure of working with Gareth Jesina as my salesman. He was absolutely amazing! From the start, he was attentive, knowledgeable, and went above and pleasure of working with Gareth Jesina as my salesman. He was absolutely amazing! From the start, he was attentive, knowledgeable, and went above and beyond to address every concern or question I had. His professionalism and dedication made the entire process smooth and stress-free. Without a doubt, he’s the best salesperson I’ve ever worked with. I also want to give a big shout-out to the sales manager, Mike, who was equally fantastic. He was incredibly helpful and made sure everything went smoothly from start to finish. I live in Savannah, and the dealership even coordinated shipping of my car straight to my front door. The level of service I received exceeded my expectations, and I would highly recommend this dealership to anyone in the market for a new vehicle. Truly top-notch service all around! More

Outstanding selection of new and used, high quality vehicles to choose from, no xx, no games. Reasonable prices and no haggling. vehicles to choose from, no xx, no games. Reasonable prices and no haggling. More

Fair negotiations. Straight forward no “haggling”. Had great inventory of cars on the lot! Worth the drive from Charlotte. Straight forward no “haggling”. Had great inventory of cars on the lot! Worth the drive from Charlotte. More

Robb was the initial sales representative we encountered in December 2023. We stopped in, unannounced, on our way back home to Norfolk, Va. from FL. We stopped at BMW Wilmington because they had a new black in December 2023. We stopped in, unannounced, on our way back home to Norfolk, Va. from FL. We stopped at BMW Wilmington because they had a new black M8 convertible for sale. Unfortunately that M8 did not have the neck heater we needed. However, the incredible care and attitude displayed by Robert Figgs was such that in the Spring of 2024 I ordered my new M8 from Robb. Understand that Wilmington is over 200 miles from our home in Norfolk, Va. The entire transaction was done by phone with Robb and Chad, the Sales Manager. We also own an M850 Gran Coupe (purchased in Va. Beach). So the M8 is our 2nd BMW 8 series purchase. We are now sold on the BMW Wilmington professional level and personal attention to customer service. We will return there for all our future BMW purchases. Thanks again to Robb and Chad for a great purchase experience, they made it easy. . More