
BMW of Wilmington
Wilmington, NC
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465 Reviews of BMW of Wilmington
Roman made it easy at the time of sale. Had everything taken care ahead of time and even returned my enterprise rental for me. The sales manager did the usual hard sell on a warranty - not Had everything taken care ahead of time and even returned my enterprise rental for me. The sales manager did the usual hard sell on a warranty - not ideal - but expected. Once we were working on the title and out of state sale/license plates Roman ghosted me and quit replying to my texts. A simple plate transfer resulted in additional time and expenses as they dropped the ball. Professional up front with marginal follow-up. It's a shame as the 330e is a great car. More
The Wilmington BMW team all work very hard to ensure that we were satisfied in finding the right vehicle and that we felt valued as their customer. They do a great job we were satisfied in finding the right vehicle and that we felt valued as their customer. They do a great job More
Roman Guevara was excellent in helping us pick our vehicle. Can’t say enough good things about this young man. Answered all of our questions completely and handled all the details. We will definitely vehicle. Can’t say enough good things about this young man. Answered all of our questions completely and handled all the details. We will definitely buy another vehicle from him and this dealership. More
Found the pre-owned car I was looking for at BMW Wilmington, and Roman (Sales) answered all my questions without any pressure or games. I made a reasonable offer including my trade-in, and drove awa Wilmington, and Roman (Sales) answered all my questions without any pressure or games. I made a reasonable offer including my trade-in, and drove away with just a couple of hours. Great experience. More
Roman is an excellent salesman. All the staff is great in accommodating all your needs. I will definitely go back to purchase my next BMW. All the staff is great in accommodating all your needs. I will definitely go back to purchase my next BMW. More
Quality service and low pressure! Gareth specifically provided so much information and value and we never once felt pressured to purchase. Even post sale, he’s been prompt and helpful Gareth specifically provided so much information and value and we never once felt pressured to purchase. Even post sale, he’s been prompt and helpful in follow ups. I’m glad we chose to work with BMW of Wilmington! More
I recently purchased my certified pre-owned BMW from Rob Stevens in Wilmington. Having owned BMWs for the past 20 years, I have had my fair share of experiences with dealerships. First of all, my two favori Stevens in Wilmington. Having owned BMWs for the past 20 years, I have had my fair share of experiences with dealerships. First of all, my two favorites are Wilmington, NC, and Sudbury, MA. Both were filled with immaculate, new, and certified vehicles. Instant enjoyment on its own! Step in the door and you will find smiles all around, staff and customers alike. By far, my best experience (on the purchasing side) was with Rob. You expect the sales team to know what they are doing, but Rob had over-the-top knowledge of the vehicles on the lot and patience as explored. Perhaps most importantly, was that I felt comfortable trusting Rob's answers to my many questions and felt respected. Often women have to worry about that. The icing on the cake (besides buying my car) was working with Scott Amedy. Bear in mind, I was keeping them both late but never felt rushed or bad about asking for the details of extended warranties. I will save you some time, and Scott some too. Get one! Thank you both. You guys in the maintenance shop? Get ready, you get me next! More
Fantastic experience in dealing with Alan Shapiro sales, Corey genius and the rest of the team making the buying process efficient and excellent. I would recommend this dealership to anyone interested in bu Corey genius and the rest of the team making the buying process efficient and excellent. I would recommend this dealership to anyone interested in buying a new BMW. More