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BMW of the Main Line

Bala Cynwyd, PA

4.2
829 Reviews

225 Bala Avenue

Bala Cynwyd, PA

19004

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Showing 829 reviews

November 02, 2020

Service took a little linger than expected but ernesto took care of all the issues. Was disappointed that no one in the shop noticed the inspection was almost a year past due 😳😳😳😳😳 More

by mellenvogt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto
November 01, 2020

The service was incredible… I awoke to a detailed and simple video explaining what my car needed. When I gave him the go ahead it was complete it all before noon. Completely satisfied if you want to be p More

by Gbt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie
October 30, 2020

Staff was very attentive and courteous and provided me with a Lyft ride from and to the dealership to pick up my vehicle, Liz called me every step of the way and gave detailed instructions on what was goi More

by Triz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rochelle , Matt Belcher
October 27, 2020

Great group of people that work at the service center, they really seemed to care about my concerns, and were honest with me, which I really appreciated most. More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Themis
October 24, 2020

Excellent service . My service advisor, Debbie Schmitt is the best. She is very thorough, understanding, accommodating and has great follow - thru. Everyone is very professional. More

by janice
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Debbie Schmitt
October 24, 2020

Debbie Schmitt in service is an outstanding professional. Due to her mechanical expertise and ability to communicate a solution I choose her location over the closer option More

by pjvaughan720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Schmitt
October 21, 2020

Great service as usual. Attention to Covid-19 was noticeable. Bill my advisor is always courteous and very helpful and keeps me updated on the repairs progress. More

by Limorcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sampson
October 21, 2020

My repair was handled quickly and for less money than the originally quoted price (partly covered by extended warranty). Service is always top notch here. Good COVID protocols firmly in place. My car was ret More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Wilson
October 20, 2020

Ernesto and his team are second to none. I swear by this man and his quality of service. No service appointment is concerning when he’s your advisor. Thank you for your dedication. More

by sol298@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Wilson
October 15, 2020

Team was on the ball and Bill Sampson could not have taken better care of me including novice questions I had about our new x5 More

by tom.harper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sampson
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