On 4/29/17 Saturday morning around 7am I went to get my 2010 Honda Accord serviced. On Saturday evening I drove off the lot with a 2014 Honda Accord EX-L.... How do you ask? His name is Thaddeus Brewer, the best Sales Guy ever.
I met him at the Service Center and he overheard me talking to Donna (another great person who is at the Service Center) about me walking home since my car would be there for a while. I was setting up my fit bit and almost left, Thaddeus called out to me and spoke about how great it would be if I was in a newer vehicle.... me being skeptical about everything I said if he could make it happen, then I would give it a shot. He said he would call me once he reviewed some information.... This is where I said to myself, it's not going to happen.
Sure enough Thaddeus called me around 9am as promised... He first asked me about my walk, we had a laugh about it then he said he would like to show me some cars. Because Thaddeus knew I did not have my car, he actually picked me up.... who does that.
From there, that is when all the magic happened, Thaddeus was such an honest guy, he walked me through the process and made sure I was aware of everything. He even missed his lunch break. He drove me back home to ensure I had all necessary information because he was very confident with the process. He knew I was going to leave with a newer vehicle. Sure enough I did... and loving the car.
Everyone during this process was great. Donna the Service Advisor at the Service Center was really nice when I came to clean out my old car. The Finance guy was awesome because he was able to work with numbers. Office Manager was also great because she was friendly and kept the positive vibes throughout. Most importantly Thaddeus made everything come together for me, he was very personable and honest. He did not pressure me like your typical sales guys (perception). But rather he made me feel like an individual. His Customer Service was 'Beyond my Expectations'.
This is my second time buying a Honda from Babylon Honda and I was very pleased both times. I would recommend anyone looking for a Honda to go there; you won't be disappointed. Also, if you own a Honda and it needs to be serviced, go to the Service Center that is close by. Everyone there is also great.