
Bachman Chevrolet
Louisville, KY
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I can't say enough about how positive my purchase experience was at Bachman. I was greeted three steps in the door by Alex, who made the sales process painless. Knowledgeable, professional, courteous experience was at Bachman. I was greeted three steps in the door by Alex, who made the sales process painless. Knowledgeable, professional, courteous and efficient, he answered my questions about dealer inventory and quickly located the vehicle I came for. I have purchased many vehicles in the past, and this was easily the best customer experience I have had at any dealership. When my parents recently wanted a vehicle similar to my own, I made sure we went to Bachman, where Alex located the same model of vehicle I bought. I was there for their purchase experience as well, and the process was flawless. I would definitely recommend Bachman again and again and again. More
The worst dealer ever worse than the buy here pay here sites. They put on a front that they vet their so called certified cars and trucks. My 2016 Jeep Compass after a little over a year is falling apart. sites. They put on a front that they vet their so called certified cars and trucks. My 2016 Jeep Compass after a little over a year is falling apart. Needs front bearings the radiator leaks need replaced. The trouble I had when I first bought this crap I should have sued. More
My daughter bought her first car from Bachman. The price was very reasonable for the mileage it had. Vinny was very personable and straightforward. He did a great job of informing us how we can ge The price was very reasonable for the mileage it had. Vinny was very personable and straightforward. He did a great job of informing us how we can get the best price. More
Service department is fantastic. I purchased our 2015 Chevy Traverse new at Bachman. All service , oil changes, etc always done there. Perfect in every way. I now have over 141,000 m I purchased our 2015 Chevy Traverse new at Bachman. All service , oil changes, etc always done there. Perfect in every way. I now have over 141,000 miles and our Traverse has been bulletproof. Highly recommended!!! More
Warning, Don’t use this dealership for service, They wouldn’t cover an engine issue under warranty even though truck was still covered by 5 year 100000 mile powertrain warranty. They wanted $500 to flas wouldn’t cover an engine issue under warranty even though truck was still covered by 5 year 100000 mile powertrain warranty. They wanted $500 to flash computer. More
DO NOT TAKE YOUR VEHICLE TO THIS SERVICE CENTER. I took our 2016 Chevy Malibu for an engine gasket repair with a minimum oil leak, and to have a massive oil leak, I needed a whole new engine. Tyler I took our 2016 Chevy Malibu for an engine gasket repair with a minimum oil leak, and to have a massive oil leak, I needed a whole new engine. Tyler Collard, the service consultant, avoided calls and left early before we picked up the car. Susan Whelan, the service consultant who was there when we arrived, was rude and left the building without answering what happened. Tony Jefferies, the service consultant, was sitting there putting in his two cents and not helping. They lied and said the Wayne manager left for the day when he was there and came out at the last minute to try and figure out what happened. Wayne stated they would never let a vehicle leave their lot unsafe to drive. Well, you did. More
This service has the worst customer service. I will never go back and will not recommend this place to anyone else. My Blazer has been there for 6.5 hours since my 7:30 appt time (which is a jok I will never go back and will not recommend this place to anyone else. My Blazer has been there for 6.5 hours since my 7:30 appt time (which is a joke). They were going to look at it then call me and let me know what it was going to cost to fix. And this $185 diagnostic fee is a joke when they have fixed this problem in other vehicles. Worst dealership EVER in my opinion. More