Bachman Chevrolet

Horrible experience this week. I inquired online about a car, made an appt, and an hour before my 7:00 appt, I recieved a call asking if I was still coming, I said yes, and the salesman said, well the car a car, made an appt, and an hour before my 7:00 appt, I recieved a call asking if I was still coming, I said yes, and the salesman said, well the car already sold...didn't seem to want to help me any further ...found another car a couple weeks later , tried again. Went in and was greeted by a very unprofessional salesman. Found a car I liked, and was wanting to buy, but was told numerous times they needed money down. I told him I didn't have it. They needed more paperwork, sent the next day, and I had to email 3 times before someone called me back. When he called me back, didn't even call me by the correct name, and said there was nothing they could do without money down, and treated me very poorly. Was told they wouldn't even put my app out for creditors without money down, however I have an Experian app, and they did indeed send my application out. Felt as if they didn't want to help me bc I had no money down, and my credit wasn't perfect. Do not recommend this place to anyone!!!!! More

Loyalty means nothing. Front Door Receptionist has zero customer service skills also. I will never buy another car here.. 3 new cars in 5 years, never again ! customer service skills also. I will never buy another car here.. 3 new cars in 5 years, never again ! More

I want to thank Chris Thomerson, Ryan Coury and Bachman for being so kind and friendly. They kept checking on me making sure everything was ok. Great experience Couldn't get any better. for being so kind and friendly. They kept checking on me making sure everything was ok. Great experience Couldn't get any better. More

Dropped our work truck off Wed March 3rd it needed breaks done what breaks take couple hours at best did not hear anything from them called numerous times could never get anyone on the phone finally went the done what breaks take couple hours at best did not hear anything from them called numerous times could never get anyone on the phone finally went there (also live 25 minutes away and work everyday) March 9th due to no one answering the phone ever or calling back.... was then informed they had to order break pads REALLY isn't that why truck is there not very happy with customer service or service department spoke with Monty he assured the truck would be done yesterday March 10th but never heard nothing from him or anyone from Bachman tried calling today March 11th and of course NO ONE IS ANSWERING THE PHONE!!! This place is a joke and I WILL NEVER TAKE A VEHICLE THERE AGAIN #xxxxtyservice More

I just purchased a 2020 Chevrolet Bolt from Bachman Chevrolet, and worked with Doug Bowman. The entire deal was negotiated remotely, since I live in Cincinnati. Doug was prompt with his replies and Chevrolet, and worked with Doug Bowman. The entire deal was negotiated remotely, since I live in Cincinnati. Doug was prompt with his replies and information, and 100% honest throughout the entire process. I can't say that has been my experience when purchasing a new car at other dealerships. I have been researching Chevrolet Bolts for the past three years, and was waiting for the opportunity for a great deal on a new Bolt. With the announcement of the new 2022 Bolt release, Chevrolet is really dealing on the current inventory of 2020 and 2021 models. I had done my homework and knew the exact model and options I wanted. I searched CARS.COM (250 mile radius from Cincinnati) for the lowest advertised price and contacted the three lowest priced dealers via email, with a specific list of questions. From two of the dealers I only received generic responses, and no response to my questions. Doug Bowman at Bachman Chevrolet responded with answers to each of my questions. After a few emails back and forth, I called Doug and we clarified all the details of the purchase. Since I live 110 miles from the dealer I wanted assurance that when I arrived at the showroom to pick up my new car, there would be no surprises. Doug shared the financial information with me via email, and when I showed up to finalize the purchase, every item was exactly as we had discussed. The 2020 Bolt was fully charged, and ready for my 110 mile return trip to Cincinnati. I am very pleased with my experience at Bachman Chevrolet, and will utilize Doug Bowman's services in my future purchases. I saved at least $3,000 over the lowest deal I could have negotiated in Cincinnati. More

Specifically seeked out Bachman based on “Chevy Dude’s “ videos. Found a new truck I was VERY interested in. Had some back and forth with sales department, and ultimately could not create a deal we were bot videos. Found a new truck I was VERY interested in. Had some back and forth with sales department, and ultimately could not create a deal we were both happy with. Not a big deal, it happens. I continued to “shop”, and less than 2 weeks later, found same exact truck on their site, listed below what I had offered. When I ran those numbers, I was content with the deal, and again reached out with an offer, they countered, I accepted. Salesman began gathering pertinent information to close the deal. Trade vin, miles, who financed with etc. I was then directed to complete credit application, which I did, and then, after running credit I get :that truck is sold, but here’s one just a few thousand more. Truck remains on the site, and when a buddy called, still available. More

It's disappointing to write that my experience with Mike Davenport the Chevy Dude demonstrated how buying a truck can really suck! 6 days and counting and the guy still has not followed up since our first Davenport the Chevy Dude demonstrated how buying a truck can really suck! 6 days and counting and the guy still has not followed up since our first call. His YouTube videos were very helpful but his customer skills are horrendous. First and only conversation I had with him, he said he would be happy to help me buy a truck. Clearly not the case as I assume I need to be buying a fully loaded new Corvette to get some help. I would have been happy had he just sent me to one of his peers if he was too busy to fulfill his tag line and promises. I get it, you're too busy making videos to sell an image and to get business but what's the point if you don't do your day job and help people buy a Chevy? Truly a zero star experience... More

Service Department Going Downhill The sales side of this dealership is good, and in the past the service has been acceptable. Recently had a very unpleasant experience with the service The sales side of this dealership is good, and in the past the service has been acceptable. Recently had a very unpleasant experience with the service department, however. Not answering phones, not returning voicemails, left my girlfriend stranded for 7 hours in their waiting room and misled her about the status of what should have been a simple repair. More

SERVICE ABOVE AND BEYOND This is the second vehicle I have purchased and the third for a family member. He has always gone above and beyond with customer service and doing wh This is the second vehicle I have purchased and the third for a family member. He has always gone above and beyond with customer service and doing what it takes to satisfy our needs. He is our go to guy. More