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Bachman Chevrolet

Louisville, KY

4.4
793 Reviews

9650 Bluegrass Parkway

Louisville, KY

40299

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Showing 793 reviews

June 06, 2013

I knew the car I wanted before I walked into the dealership. Mike and I spoke prior to my arrival - he had the car up front and ready for my inspection. He did not try to steer me away from this c More

by bwsbws
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Jun 06, 2013 -

Bachman Chevrolet responded

Thank you for sharing your honest feedback, we appreciate your business and unique perspective into the car buying experience. Every member of our teams provides stellar service, and it’s great to hear that Mike proved this during your recent visit. Enjoy your new car, happy driving! “Like” us on Facebook and follow us on Twitter! Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

June 06, 2013

Good experience. Still awaiting items to be corrected on vehicle purchased so until transaction is complete will not be able to completely answer questions above. Suggest that the sales paperwork be complet More

by jeepbuyer13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Jun 06, 2013 -

Bachman Chevrolet responded

Thank you for choosing Bachman Chevrolet. We appreciate your business, and thank you for taking the time to provide us your honest feedback. Our team strives to provide the best customer service experience possible, and if you feel we have not met this goal with your visit, please call me so we can make it right. Thank you, happy driving! Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

June 06, 2013

We love the truck and we are very pleased with the experience. Buying a truck with Mike Davenport was painless and a very good experience. He is very knowledgeable and stayed after closing to help us More

by ArtHafling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Jun 06, 2013 -

Bachman Chevrolet responded

Art, thank you for sharing your honest feedback regarding your recent visit to Bachman Chevrolet! Our team is always happy to accommodate our customers, no matter your needs. It’s great to hear that Mike made this happen for you, and we hope to see you again soon! For special deals and exclusive content, look for us on Facebook and Twitter! Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

June 06, 2013

Mike Davenport was a Guy's sort of sales person. Simply asked what I was looking for and then showed me the stock. We then discussed issues like trade-in or no trade-in, other features I wanted, de More

by rap7249
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Jun 06, 2013 -

Bachman Chevrolet responded

Thank you for your kind words. Bachman Chevrolet prides ourselves in providing next-level customer service, and it’s great to know your recent visit reflected this. We appreciate your business and the time you took to speak so highly of Mike. We are happy to hear he made your car buying visit so great. Please let us know if you have any further questions or should need additional assistance. Stay on top of all Bachman updates by finding us on Facebook and Twitter! Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

June 06, 2013

Mike was a great salesman. He was very nice. I told him how much I wanted to spend and how much I could get my cruze for at another dealership and he beat there price. I would tell anyone that is looking t More

by Pebs473
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Jun 07, 2013 -

Bachman Chevrolet responded

Your business is appreciated! We're ecstatic you enjoyed working with Mike and he was able to deliver exactly what you wanted at the right price. He will greatly appreciate your recommendation and 5-star rating of your experience. If you have any questions regarding your new Cruze please feel free to contact us at any time. Also, be sure to find us on Twitter and Facebook we offer exclusive specials for our "likers" and followers. Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

June 06, 2013

Mr. Wilson has provided me with friendly, knowledgeable and professional service in surge of a used car for my teenage daughter. I would regiment Mr. Wilson to my family and friends to help with their car More

by evelinelockwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 06, 2013 -

Bachman Chevrolet responded

Thank you for sharing such kind words in your review. Our team enjoys personalize a customer’s experience, and I am pleased to hear Mr. Wilson was able to achieve this during your recent visit. We appreciate your business and hope to see you again! Stay up to date with our dealership’s upcoming specials by finding us on Facebook and Twitter. Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

June 06, 2013

My wife and I had been to other dealerships and came away with a not to favorable impression. I had decided to take a step back from the process, but I had a question about truck I had been looking at on th More

by Jeffdecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport, Lee Hysinger
Jun 07, 2013 -

Bachman Chevrolet responded

We're thankful Mike was able to answer your question and facilitate your test drive! Lee will also appreciate your kind words, thank you for taking the time to give our staff positive feedback. At Bachman Chevrolet, our goal is to avoid all pushy, high-pressure sales tactics. We're thrilled you understood this after visiting us. Please feel free to contact us if you need anything from our service or sales departments. Also, be sure to find us on Facebook and Twitter to stay current with all our dealership has to offer. Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

June 06, 2013

Mike found the vehicle we were looking for. The execution of paperwork was not as good as could have been. They actually processed the financing paperwork with inaccurate info that we found a bit troubling. More

by TV62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Jun 07, 2013 -

Bachman Chevrolet responded

Thank you for taking the time to share your feedback. We're thankful Mike was able to find the vehicle you were look for and you appreciated the smooth delivery. It's unfortunate that you were not 100% satisfied during the paperwork aspect of the buying process. As a valued customer, your opinions truly matter. Please contact me at your earliest convenience so I may further understand this situation. I look forward to hearing from you. Thank you, Mark Townsley - Internet Director 502.719.7263 mtownsley@bachmanautogroup.com

June 05, 2013

Micheal did a great job with this sale. Made my wife happy, and that is what counts! Thanks for the help and the easy sales process. We'll be back (sooner if you ever get a 40+MPG full size truck!) More

by jdesmet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Angelini
Jun 06, 2013 -

Bachman Chevrolet responded

Thank you for sharing your experience with us, it was a pleasure to have you at our dealership. We have a standout team that works hard to make every customer feel like family while visiting. It sounds like that happened during your time with Michael, we appreciate your acknowledgement of his outstanding service. Please don’t hesitate to let us know if you need anything else, happy driving in your new truck! Find us on Facebook and Twitter to take advantage of great service specials! Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

June 05, 2013

Michael went out of his way to find the right vehicle for me. We test drove and walked the lot. He knows his product and was able to answer any question I asked. He and the used car manager made me very happ More

by DonHoben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Angelini
Jun 06, 2013 -

Bachman Chevrolet responded

Congratulations on the purchase of your new car! We are thrilled that Michael was able to serve your family's automotive needs so effectively. Long-lasting customer relationships are the cornerstone of a successful business, so we would like to extend our sincerest gratitude for your patronage. Enjoy your new car, and we look forward to seeing you and your family again soon! Be sure to check us out on Facebook and Twitter for specials to the service department. Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

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