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Bachman Chevrolet

Louisville, KY

4.3
820 Reviews
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9650 Bluegrass Parkway

Louisville, KY

40299

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Showing 820 reviews

July 14, 2022

Very courteous and finished much quicker than expected and cost less than expected. Everyone was extremely helpful and friendly More

by d_robert38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Montgomery, Terry Thompson, Conrad Hernandez
Sep 16, 2022 -

Bachman Chevrolet responded

Thank you for the 5 star review and for the kind words!

June 21, 2022

As a returning customer to Bachman only this time to sell my vehicle. Dan Daponte gave new meaning to loyalty, compassion, respect and honesty while working out the details of purchasing my vehicle. He is #1 More

by Seahorsebean62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Daponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Bachman Chevrolet responded

We appreciate your loyalty and the 5 star review! Dan has been on our team for a long time now and we are happy to have him!

June 05, 2022

I just bought my 4th car from Bachman. I have been happy with their sales and service. Jeff Smith in sales is great to work with. . My big complaint is they sit on the paperwork to ge More

by joe
Recommend Dealer
No
Employees Worked With
Jeff Smith
Sep 16, 2022 -

Bachman Chevrolet responded

Thank you Joe for the 5 star review. We appreciate you working with us for the kind words about Jeff Smith!

Jan 10, 2023 -

joe responded

You're welcome

May 13, 2022

The salesman was great finance individuals very disappointed would not assist with my concerns or problem. More

by Skypilotlv
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Davis, Zac Inger, Steve Farmer, Lucas Henson
May 23, 2022 -

Bachman Chevrolet responded

Thank you for bringing this to our attention. We would love to learn more about your experience. Please reach out to me so we can set up a call. Creed Fowler - General Sales Manager - jfowler@bachmanautogroup.com

April 17, 2022

Stay away from this dealership! After the sale they don’t care. I have had so many issues with my truck and they act like it’s my fault! More

by Greg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Remfry, Joe Warner
Apr 18, 2022 -

Bachman Chevrolet responded

Greg, thank you for taking the time to speak with me. I am sending you over the documentation you requested. Please reach out to me if I can be of further assistance. Mark Alcorn - Service Manager

March 30, 2022

All my years of dealing on a car this is the first time I never received a phone call which I thought was strange, everything was by text. Once I sent reply on what I would pay I never heard back from them More

by dmeadows0
Price
Recommend Dealer
Yes
Employees Worked With
Hanna
Sep 16, 2022 -

Bachman Chevrolet responded

We appreciate you bringing this to our attention. We will follow up with the appropriate staff and look into our processes. Thank you for reaching out.

Sep 16, 2022 -

dmeadows0 responded

Wow, send an email on March 29,2022 get a reply on 09/15/22.. this is not what I would call good customer service. Thanks anyway for your time. Have a blessed day.

March 22, 2022

Enjoyable car buying experience. No pressure. Had inventory on the lot. Salesman Dave was very knowledgeable and helped me get everything setup. Thanks to all involved! More

by Pappy O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Neison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deb Marcum
Sep 16, 2022 -

Bachman Chevrolet responded

Thank you for the 5 star review! We are happy to see you have had such an excellent experience!

March 13, 2022

Traded my Explorer in on a Tahoe, which I love. But they have never paid off my Explorer and it’s been 2 months, and I have a creditor from the loan company on the explorer calling me every other d More

by renee2923
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
February 20, 2022

Bachman makes the car buying experience pleasurable! ! They are friendly, professional and there was no pressure tactics used. They were also very aware of time and did their best to not waste my time. More

by Rick Locke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joaquin "Jay" Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Mattingly
Sep 16, 2022 -

Bachman Chevrolet responded

Rick, thank you for the 5 star review! We are here to help with all of your vehicle needs.

February 15, 2022

Great friendly service! Dave Neison went above and beyond to help us purchase our new vehicle! I wasn't feeling well ( horrible migraine) on the 2nd day we visited to sign More

by kellyw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Neison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Bachman Chevrolet responded

Kelly, thank you for the 5 star review! We are happy to have Dave on our team here at Bachman and to see your experience was a great one.

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