Bachman Chevrolet
Louisville, KY
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Dishonest.What you are to read goes way beyond phone Dishonest. What you are to read goes way beyond phone calls nobody in the entire dealership will not return. They sold me a vehicle without a clear Dishonest. What you are to read goes way beyond phone calls nobody in the entire dealership will not return. They sold me a vehicle without a clear title, Which is illegal. 12 weeks after the purchase no title. They blamed it on COVID. General manager let it slip title had a lien that Chrysler would not release, but rather than do the right thing they lied. We did finally get a refund, but we purchased Weather Tech floor liners, and a spare tire, wheel and jack (which was not included) and they would not pay for this. It cost me near $700.00 to do business with these dishonest people. More
Bought a new 2022 Chevy Bolt EUV. Chris Thomerson was the the salesman. He was a real pleasure to work with and treated me fairly and respectfully. Good sense of humor too. When I got home with my n the the salesman. He was a real pleasure to work with and treated me fairly and respectfully. Good sense of humor too. When I got home with my new EV I discovered that there was an issue and my car wouldn't charge. I called Chris as I was in a bind due to that fact my other vehicle was at another dealership getting warranty work completed. Chris took it upon himself and drove to my house in about 20 mins with several chargers and cords to see if that was the issue (it was). That, my friends, is called *Service after the sell* (a lost art) and much appreciated! Kudos to Chris for going above and beyond! If I go back in the future to Bachman Chevrolet I won't deal with anyone but Chris! He earned my business that day.. Well, 24 hrs after buying my new Chevy Bolt EUV, it has been added to the potential battery fire RECALL list. Now I'm the proud owner of a $41K ticking time bomb with no idea when or how it will be fixed since this is the same RECALL imposed on ALL Bolts since 2017! Wish I hadn't bought it now! More
Still waiting on a title for a truck purchased in May, nobody seems to know nothing or will help, can’t even drive vehicle or make Dmv appointment nobody seems to know nothing or will help, can’t even drive vehicle or make Dmv appointment More
I bought a new Camaro from them 2 months ago. Still waiting for them to file the appropriate paperwork so I can receive my title, registration and license plate so I can drive it. The state fines them waiting for them to file the appropriate paperwork so I can receive my title, registration and license plate so I can drive it. The state fines them $20 for every day over 30 they take and still they don’t seem to be in any rush. I just want to drive my car. More
I owe a lot to Dave Neison our salesman who sold my I owe a lot to Dave Neison our salesman who sold my husband and I a new Chevrolet Colorado July 3rd right before closing for the holidays. He never p I owe a lot to Dave Neison our salesman who sold my husband and I a new Chevrolet Colorado July 3rd right before closing for the holidays. He never pressured us, always answered our questions, compared the difference when we asked. When buying, he is a MUST to have to wait on you, help you every step of the way, guide you with no pressure with your purchase. For me, Dave treated me as a human being, working around my disability, he truly cares about his clients, not because he has to. If you want the most knowledgeable and compassionate salesperson, ask for Dave Neisen you won't get any better!!! I wished when we got the keys I would have taken a photo but was past closing time. I thank Dave for making it my best days since my the hospital during covid & my birthday this month. We had driven 3 1/2 hours to buy from Bob Hook , everything was a lie, we were so disappointed, finding Bachman dealership was an accidental find, a great one! Due to July 4th we got there with 45 mins left before closing, pulling up it was very nice to see a huge inventory to choose from. I quickly knew exactly what I wanted, excited three to pick from! Dave explained which each had for upgrades and why. Dave and the finance office( sorry I forgot the gentlemans name) was also was very kind, and knowledgeable, we thank him to. You know when your at a caring dealership, my husband seen Dave pay for a bottle of water so I could take my seizure medication. It was as if he treated us as family with all we went through with massive surgery, with complications, knowing I spent my summer in the hospital alone. He never complained of all he went through his own health, as he had mentioned my license plates I had purchased due to losing my mom from cancer, he was a survivor. It is made me sad because I know here he was helping us, not have a robot, but a guy like Dave who cares and loves his job. Kuddos to a fighter, and hope he works for your dealership for another 10 years. My Chevrolet Colorado New Truck: I've really have drove my husband crazy buying this truck, I've done so much research, wanted a desiel but knew it wasn't what I wanted to spend. Every time I had a chance, id bug him to death especially if i found more information on its performance., for a while it had to be a diesel or else for my husband. Dave explained there wasn't much difference in how much it would haul, especially with it being my truck, I still could pull an airstream etc. I loved the truck the same color as my husband's truck and big enough for us and my Great Dane service dog waiting for all the custom covers to protect my truck lol. I never thought I'd get a truck with my disabilities, no set time when I'd be here,, but this truck as Dave shared, the peace of mind, the extra SOS emergency, the many features I needed to keep me on the road, really gave my husband a peace of mind.. I do love the tow package just in case we chose to add a smaller or a toy to haul. If it wasn't for Dave would we know the difference between the different three types depending on what the dealer added when buying. My husband pushed back buying a Shelby for me, Dave really made a bad day, turn into a great day ill never forget. Our Perks We Thank The Dealership! We received a lot of discounts, first responder, oil change, gap, and the lowest rate I've seen on a truck loan! It took us around an hour from start to finish with a full tank of gas, nicely cleaned, got to love the new truck smell! 11 miles on the dash after we had taken it for a test drive. Dave is a huge asset to this company!! I thank each of you guys, and treating me past my disability. Thanksagain in helping us, staying over closing time. We recommend first to ask for David, and walk out with a great peace of mind with Bachman Chevrolet a new or used truck or car! 🥰💓 More
Exceptional sales and finance team. Made everything a breeze. That’s where the food news ends. You are better off going anywhere else for service. I was actually told yesterday by the device scheduler I breeze. That’s where the food news ends. You are better off going anywhere else for service. I was actually told yesterday by the device scheduler I should just take my car elsewhere. Expect way more when you spend 66000 on a new car. The leadership here needs to get the service department in order. When I read other comments all the negative go to that area. More
Horrible experience this week. I inquired online about a car, made an appt, and an hour before my 7:00 appt, I recieved a call asking if I was still coming, I said yes, and the salesman said, well the car a car, made an appt, and an hour before my 7:00 appt, I recieved a call asking if I was still coming, I said yes, and the salesman said, well the car already sold...didn't seem to want to help me any further ...found another car a couple weeks later , tried again. Went in and was greeted by a very unprofessional salesman. Found a car I liked, and was wanting to buy, but was told numerous times they needed money down. I told him I didn't have it. They needed more paperwork, sent the next day, and I had to email 3 times before someone called me back. When he called me back, didn't even call me by the correct name, and said there was nothing they could do without money down, and treated me very poorly. Was told they wouldn't even put my app out for creditors without money down, however I have an Experian app, and they did indeed send my application out. Felt as if they didn't want to help me bc I had no money down, and my credit wasn't perfect. Do not recommend this place to anyone!!!!! More
Loyalty means nothing. Front Door Receptionist has zero customer service skills also. I will never buy another car here.. 3 new cars in 5 years, never again ! customer service skills also. I will never buy another car here.. 3 new cars in 5 years, never again ! More
I want to thank Chris Thomerson, Ryan Coury and Bachman for being so kind and friendly. They kept checking on me making sure everything was ok. Great experience Couldn't get any better. for being so kind and friendly. They kept checking on me making sure everything was ok. Great experience Couldn't get any better. More





