Bachman Chevrolet - Service Center

Mike Davenport We originally visited Bachman Chevrolet to have a recall on our car taken care of. A friend recommend we talk with Mike Davenport while there. He as We originally visited Bachman Chevrolet to have a recall on our car taken care of. A friend recommend we talk with Mike Davenport while there. He asked us what model and color we might have in mind in the future. He had one in stock, and brought it into the showroom and parked it within a few feet of where we sat. In two days we were driving that car home. Mike Davenport is a man who evidently knows what it takes to please a customer. He even took care of some things he wasn't required to do. Overall, our experience with Mike Davenport and Bachman Chevrolet couldn't have been better. Ken & Mary Raymer More

NEVER AGAIN I dropped off my car at 12:30 for an oil change and tire rotation. Allen told me that they were busy but they could take care of it. At 4:00 it was no I dropped off my car at 12:30 for an oil change and tire rotation. Allen told me that they were busy but they could take care of it. At 4:00 it was not ready yet by then I was tired of waiting. A lady at the desk said she would check on it for me. (she was a nice lady) Terry came in and said they hadn't started on it yet. I said I will never come back here again. His smart assed remark was "I hear that everyday" and I said "you don't hear it from me." I told Allen to give me my keys since they hadn't started on it yet. I will never go back to Bachman Chevrolet on Bluegrass Parkway again. I would not recommend that anyone else go either. I will be sure and spread the word to everyone I know what a horrible experience I had. Having to wait due to being busy is understandable but being talked to in such a sarcastic uncaring attitude is not acceptable. More

Went in for service, only to find out that the extended warranty that we purchased would not cover the repair for some reason. I spoke with Jerod about the issue (feeling that it should of been covered) a warranty that we purchased would not cover the repair for some reason. I spoke with Jerod about the issue (feeling that it should of been covered) and he told me he would get to the bottom of it, and that we would figure out a way to fix my vehicle. He stood behind his word and helped me get my truck fixed. I can not say thanks enough for all the help. More

I was greeted at the door by a young man who took me name and recorded the milage. He introduced me to Susan Whelan who confirmed my appointment, estimated the amount of time needed and showed me the waitin and recorded the milage. He introduced me to Susan Whelan who confirmed my appointment, estimated the amount of time needed and showed me the waiting lounge. This was all made possible, thanks to Mark Acorn for getting GM involved with a slightly expired warranty issue and finding a solution palatable for GM and me the customer. Bachman has a state of the art facility with very friendly employees and I hope to make my next truck purchase there. More