Bachman Chrysler Dodge Jeep Ram

No effort to properly diagnose and/or correct three warranty repair issues on 1 yr old car with 8K miles, and offering only a gaslighting "explanation" of why a chronic fault is a supposed non-issue. P warranty repair issues on 1 yr old car with 8K miles, and offering only a gaslighting "explanation" of why a chronic fault is a supposed non-issue. Poor communication. Though at least they're polite, and have a shuttle service. I guess they're capable of oil changes, tire rotations, and obvious fixes. But I'd look elsewhere if you need investigation/testing/problem-solving. Bachman is clearly disinterested in anything but clearing their appointment backlog (booking over a month out). More

If you care about your vehicle, do NOT have it serviced here. They are so unprofessional, and they did not even fix the issue I originally brought my car in for. They were supposed to be fixing one thing, here. They are so unprofessional, and they did not even fix the issue I originally brought my car in for. They were supposed to be fixing one thing, and during that time they damaged another part of my vehicle. They did not take any responsibility, nor apologize for this. I had to take my vehicle elsewhere because they had my car for several weeks and nothing was fixed. More

If you are buying a vehicle, please do yourself a huge favor and talk to Daniel Jimmerson at Bachman in Jeffersonville In. Daniel is the very best, a truly good, helpful reasonable young guy. I bought an favor and talk to Daniel Jimmerson at Bachman in Jeffersonville In. Daniel is the very best, a truly good, helpful reasonable young guy. I bought an older Avalanche and Daniel was perfect and a pleasure to work with. For all your automotive needs, see Daniel. Gary Hogue Horse Cave Ky. More

Everyone was nice. I was in and out in no time. No problems at all. I was in and out in no time. No problems at all. More

Things were not perfect, but they made it right after listening they listened to my concerns. listening they listened to my concerns. More

Great job and honest friendly saying what they say is truthful cleaning car and tank full of gas truthful cleaning car and tank full of gas More

Adam was lovely! Got great info and trusted what he said about each vehicle we looked at. Got great info and trusted what he said about each vehicle we looked at. More

My experience with Bachman has been the most infuriating experience I’ve had with a service department. They fixed the valve covers, brakes, and more on my car, which is great. But they didn’t rectify one o experience I’ve had with a service department. They fixed the valve covers, brakes, and more on my car, which is great. But they didn’t rectify one of the original issues, which was a P0011 code on the engine. Victor, in my opinion, wasn’t clear in his description of the work that needed to be done. My understanding was that it was Option A OR Option B and that they wouldn’t replace a part on the engine that wouldn’t fix the problem. Ryan, the manager, claimed that their mechanics have to follow a particular protocol to be covered by Hyundai and that they can only fix problems that they have the codes for, which is silly. I guess the joke is on me for expecting a mechanic to treat a problem like an engineer would instead of following a step-by-step playbook. More

#Bachman Auto Group in Jeffersonville, IN is THE BEST dealership I have EVER purchased from! I just bought a 2024 Lexus NX Premium from them 2 months ago. First off, they matched the offer I got from Car dealership I have EVER purchased from! I just bought a 2024 Lexus NX Premium from them 2 months ago. First off, they matched the offer I got from Car Gurus on my trade-in and treated me with respect. To top this, I got a giant crack (7 inches) in my windshield just 5 days after buying my vehicle and they fully REIMBURSED ME for the cost of that repair I paid to Safelite in Ohio. It was certainly worth the 2hr drive I initially took from Ohio to do business with them. Just wanted you all to know that #Bachman Auto Group is a rare dealership that really takes care of its clients. They won my trust, for sure. If you decide to go there, ask for Gavin Miller in sales.👍 More

Terrible customer service for warranty repair work, no communication even called two CEO, left message and got no return calls had to call warranty company myself to get the claim approved after car sat f communication even called two CEO, left message and got no return calls had to call warranty company myself to get the claim approved after car sat for 2 days had an appointment for 29 days out. Would not recommend for any family or friends to buy here only because of the service department More