Bachman Chrysler Dodge Jeep Ram

Service is ridiculous. We take our dodge fleet vehicles there for service. They typically have them for months. When you try to get in touch with the associate handle the v We take our dodge fleet vehicles there for service. They typically have them for months. When you try to get in touch with the associate handle the vehicle they never answer. Have had a Dodge 2500 Promaster there now for going on 2 months to fix the heat and windshield wipers. Still no end in sight. More

From the moment we walked into the dealership we were greeted with smiles and helpful staff. Artie worked us in and we had a car the next morning. He worked hard for us! greeted with smiles and helpful staff. Artie worked us in and we had a car the next morning. He worked hard for us! More

The service department went through a transition during the Covid-19 pandemic. This facility has made changes which reflect the company’s dedication to service excellence. Along the way, as with most deale the Covid-19 pandemic. This facility has made changes which reflect the company’s dedication to service excellence. Along the way, as with most dealerships and service repair shops, the sheer over-load of demand coupled with supply-chain on parts issues have been an on-going challenge. This service department stands out among all the others in the area, as a place that truly cares and works hard to take care of you and your automotive needs. Give them a chance to wow you. They are dedicated professionals with hearts of gold, More

Informative/knowledgeable and courteous through the whole process this was a great experience, job “Well Done”, as we say in the military “Bravo Zulu”. process this was a great experience, job “Well Done”, as we say in the military “Bravo Zulu”. More

Absolutely terrible. Scheduled a recall appointment to replace the coil springs on my Ram 1500, 2 months in advance as requested, to ensure they got the parts in. I came Scheduled a recall appointment to replace the coil springs on my Ram 1500, 2 months in advance as requested, to ensure they got the parts in. I came to the appointment and dropped off my truck. Did not get a call back to come pick my truck back up. I called them the next day and they said the appointment was to have the tech check to see if the part needed replacing and then they would order the parts if needed. Once they had the parts in, they called me to schedule the new appointment. I dropped my truck off on the day of the appointment and they said that it will be ready by the end of the day. I called them about an hour before closing time and they told me that the truck would not be ready until next day. I told them that if the truck would not be ready by the end of the next day, to go ahead and put it back together as I needed my truck to go out of town. The next day, I got a call at 4:30 from them and was told that my truck wouldn't be ready for another 2 days. I asked for a loaner vehicle and was told that "We sold all of our loaner vehicles". Avoid this service department like the plague. More

The team at Bachman CDJR was great to work with. Everyone was helpful and very responsive. Everyone was helpful and very responsive. More