Bachman Chrysler Dodge Jeep Ram
Jeffersonville, IN
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I was looking to buy a 2026 Ram Express. Had a trade in that was a bit upside down but with the rebates and incentives it took care of that. They ran my credit got an approval and got a mont Had a trade in that was a bit upside down but with the rebates and incentives it took care of that. They ran my credit got an approval and got a monthly price that was a bit high but I was ok with. Decided I would try for better financing through my bank. Was approved with a lower payment andAPR. Walked in told my salesman that I had my own financing. He took the check and went to ask the manager. He comes back and says they don’t accept outside financing especially from Navy Federal CU. Ok whatever. I took my check and politely left. More
I had a very disappointing experience with Bachman Chrysler Dodge Jeep Ram. I placed a $10,000 down payment toward a vehicle purchase. The deal ultimately did not go through, and the dealership agr Chrysler Dodge Jeep Ram. I placed a $10,000 down payment toward a vehicle purchase. The deal ultimately did not go through, and the dealership agreed to return my funds. However, I was informed by Finance Director Drew Talreja that $1,000 would be withheld. I repeatedly asked the dealership to provide a signed document showing where I agreed to forfeit this $1,000 fee, but no such document has been provided to me. All I have received is an explanation that the dealership kept the money for holding the vehicle. In my opinion, customers should not lose money unless the charge is clearly disclosed and agreed to in writing. I expected transparency and documentation supporting any deduction from my deposit. I hope the dealership resolves this issue and returns the remaining $1,000. More
No effort to properly diagnose and/or correct three warranty repair issues on 1 yr old car with 8K miles, and offering only a gaslighting "explanation" of why a chronic fault is a supposed non-issue. P warranty repair issues on 1 yr old car with 8K miles, and offering only a gaslighting "explanation" of why a chronic fault is a supposed non-issue. Poor communication. Though at least they're polite, and have a shuttle service. I guess they're capable of oil changes, tire rotations, and obvious fixes. But I'd look elsewhere if you need investigation/testing/problem-solving. Bachman is clearly disinterested in anything but clearing their appointment backlog (booking over a month out). More
If you care about your vehicle, do NOT have it serviced here. They are so unprofessional, and they did not even fix the issue I originally brought my car in for. They were supposed to be fixing one thing, here. They are so unprofessional, and they did not even fix the issue I originally brought my car in for. They were supposed to be fixing one thing, and during that time they damaged another part of my vehicle. They did not take any responsibility, nor apologize for this. I had to take my vehicle elsewhere because they had my car for several weeks and nothing was fixed. More
If you are buying a vehicle, please do yourself a huge favor and talk to Daniel Jimmerson at Bachman in Jeffersonville In. Daniel is the very best, a truly good, helpful reasonable young guy. I bought an favor and talk to Daniel Jimmerson at Bachman in Jeffersonville In. Daniel is the very best, a truly good, helpful reasonable young guy. I bought an older Avalanche and Daniel was perfect and a pleasure to work with. For all your automotive needs, see Daniel. Gary Hogue Horse Cave Ky. More
My experience with Bachman has been the most infuriating experience I’ve had with a service department. They fixed the valve covers, brakes, and more on my car, which is great. But they didn’t rectify one o experience I’ve had with a service department. They fixed the valve covers, brakes, and more on my car, which is great. But they didn’t rectify one of the original issues, which was a P0011 code on the engine. Victor, in my opinion, wasn’t clear in his description of the work that needed to be done. My understanding was that it was Option A OR Option B and that they wouldn’t replace a part on the engine that wouldn’t fix the problem. Ryan, the manager, claimed that their mechanics have to follow a particular protocol to be covered by Hyundai and that they can only fix problems that they have the codes for, which is silly. I guess the joke is on me for expecting a mechanic to treat a problem like an engineer would instead of following a step-by-step playbook. More

