Bachman Chrysler Dodge Jeep Ram

Things were not perfect, but they made it right after listening they listened to my concerns. listening they listened to my concerns. More

Great job and honest friendly saying what they say is truthful cleaning car and tank full of gas truthful cleaning car and tank full of gas More

Adam was lovely! Got great info and trusted what he said about each vehicle we looked at. Got great info and trusted what he said about each vehicle we looked at. More

My experience with Bachman has been the most infuriating experience I’ve had with a service department. They fixed the valve covers, brakes, and more on my car, which is great. But they didn’t rectify one o experience I’ve had with a service department. They fixed the valve covers, brakes, and more on my car, which is great. But they didn’t rectify one of the original issues, which was a P0011 code on the engine. Victor, in my opinion, wasn’t clear in his description of the work that needed to be done. My understanding was that it was Option A OR Option B and that they wouldn’t replace a part on the engine that wouldn’t fix the problem. Ryan, the manager, claimed that their mechanics have to follow a particular protocol to be covered by Hyundai and that they can only fix problems that they have the codes for, which is silly. I guess the joke is on me for expecting a mechanic to treat a problem like an engineer would instead of following a step-by-step playbook. More

#Bachman Auto Group in Jeffersonville, IN is THE BEST dealership I have EVER purchased from! I just bought a 2024 Lexus NX Premium from them 2 months ago. First off, they matched the offer I got from Car dealership I have EVER purchased from! I just bought a 2024 Lexus NX Premium from them 2 months ago. First off, they matched the offer I got from Car Gurus on my trade-in and treated me with respect. To top this, I got a giant crack (7 inches) in my windshield just 5 days after buying my vehicle and they fully REIMBURSED ME for the cost of that repair I paid to Safelite in Ohio. It was certainly worth the 2hr drive I initially took from Ohio to do business with them. Just wanted you all to know that #Bachman Auto Group is a rare dealership that really takes care of its clients. They won my trust, for sure. If you decide to go there, ask for Gavin Miller in sales.👍 More

Terrible customer service for warranty repair work, no communication even called two CEO, left message and got no return calls had to call warranty company myself to get the claim approved after car sat f communication even called two CEO, left message and got no return calls had to call warranty company myself to get the claim approved after car sat for 2 days had an appointment for 29 days out. Would not recommend for any family or friends to buy here only because of the service department More

Excellent service the customer service manager did an excellent job in getting my truck service . I will be back and I will recommend my friends to visit Bachman for service on their vehicles excellent job in getting my truck service . I will be back and I will recommend my friends to visit Bachman for service on their vehicles More

- 195. 00 fee: : Snuck fee onto form I signed, but did not add it to the total principle, which instead matched what they had told me was the out the door 00 fee: : Snuck fee onto form I signed, but did not add it to the total principle, which instead matched what they had told me was the out the door price, before I came in from out of state. : Now even though this fee was not reflected in the total financed or total principle, they are trying to charge me for this bogus fee. : I was considering paying cash for the RAM truck, but they said they would give me another 1k discount off MSRP, if I financed part of it, so I did finance some to have a little more cash on hand. : If you say it’s 1k less because of financing, then you sneak in a fee, your not getting 1k, your only getting $805.00. It’s a small fee, but what they are doing here are deceptive and fraudulent business practices. In all the years and all of the vehicles I have bought, this was a new trick I had not seen a dealer pull before. : It gets worse. When I contacted the bank, they have different paperwork where my signature has been forged. : When I contacted the dealer about this fee, they just gave me the run around. - Extended warranty pitch: : They tried very hard to sell me an extended warranty, that I declined. : It overlapped with the factory warranty. : My experience has been that these are not worth the paper they are written on. - Review that was pre populated: : The salesman, Tyler, was very helpful, especially since I was coming from out of state, both before and shortly on after the sale. : He did just about everything in his checklist. I do wish he had demonstrated some of the features we had not tried, like the way this truck can park itself. : The problem with this survey was that it was not just a review on the salesman, but on the entire dealer experience. For the entire experience, I would have certainly taken off points for the hard sell on the warranty, which probably is not worth the paper it’s writing on. This was also before I knew about the fee the finance guy snuck in there. The last vehicle I bought was a Jeep. Stellantis stood behind a warranty issue on that vehicle. I am sure they will do the same on the RAM. I do not need this warranty. I think the way they snuck in this extra fee is a fraudulent business practice, which I plan to report to the proper authorities, since they refused to correct this fee. Now that I found that they also committed forgery, that’s even worse. I would not go to this dealership again. The last dealership I went to in my home state of Colorado did not do any of these things. The deal they told me I would get was exactly the same when I arrived at the dealership. They did not try to add any additional fees or upsell an extended warranty or anything else. That CO dealership is one I would go back to, if I was in the market for another Jeep. More

Good service department! Finished work on time and done correctly. Courteous and friendly. Done forget to get the coffee machine fixed. Finished work on time and done correctly. Courteous and friendly. Done forget to get the coffee machine fixed. More

I was very happy how my service visit went. Great communication and timely service. Service manager was excellent. Great communication and timely service. Service manager was excellent. More