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Bachman Chrysler Dodge Jeep Ram

Jeffersonville, IN

3.4
53 Reviews
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630 Broadway St

Jeffersonville, IN

47130

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Showing 53 reviews

August 08, 2023

Service techs communication was excellent kept me informed of any issues which were encountered. Customer service was top notch and went above and beyond in order to accommodate my needs. More

by Mstomesscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Perry
July 22, 2023

I bought a new 23 Jeep Wrangler today. Everyone was really nice and helpful. We love the new Wrangler. Our salesperson Korey Gould was very helpful as was Adrian Maddox who handled the p More

by joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian Maddox, Jason Hutchings, Keith Johnson
May 19, 2023

Customer service is horrible from service consultant to the service manager. Had my car there for over a week. Left multiple messages including the service manager without calls back. When I finally did More

by Heather211823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Hutchings, Monty Heim
Jun 23, 2023 -

Bachman Chrysler Dodge Jeep Ram responded

Thank you for leaving a review. I am sorry for your experience here with our service department. We are currently going through several process change to improve our customer service and apologize that you got lost in the mix. If you would like to contact me, Jason Hutchings at 812-258-3202 or by email at jhutchings@bachmanautogroup.com, I would be more than happy to talk through it with you. Thank You!

March 16, 2023

They were very nice and easy to deal with. I would shop for another car from them in the future. More

by Brian.beerhouse
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Clubb
February 16, 2023

This dealership lied to me and promised to deliver a part, but then delivered the wrong part and refused to right their wrong! Disappointed with the manager. Unreasonable, dishonest, rude and incompeten More

by lieseie66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adrian Maddox, Jason Hutchings, Artie Pollard
Feb 17, 2023 -

Bachman Chrysler Dodge Jeep Ram responded

Thank you for leaving a review. I would love to speak to you further about your experience with our dealership and try to use it as a training opportunity. If you wouldn’t mind, could you call me direct at 812-283-4545. My name is Monty Heim and I’m the Service Manager here at Bachman CDJR. Thank you again.

January 21, 2023

I really appreciated the professionalism shown by my service advisor Vick Perry. Which you don’t get very much anymore from anyone. He was very helpful, and polite. From the beginning, during the proces More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Perry
January 21, 2023

We purchased a Durango R/T from Bachman last Saturday, the sales person, Korey Gould didn’t use any tactics, very straight forward with the deal. We would recommend this dealership and sales person to eve More

by Horndia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Korey Gould, Adrian Maddox
December 23, 2022

Everyone is very polite and nice . Service is always fast . Waiting area is always clean. More

by Sarai Adan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hutchings
December 11, 2022

This service was excellently managed by Ryan who ensured at every step our satisfaction. I was kept informed of issues and my car was returned to my home More

by trachokj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hutchings
November 27, 2022

Service is ridiculous. We take our dodge fleet vehicles there for service. They typically have them for months. When you try to get in touch with the associate handle the v More

by chris40222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monty Heim
Nov 29, 2022 -

Bachman Chrysler Dodge Jeep Ram responded

Thanks for the review, Chris. Please give me a call so I can find out which vehicle is yours. I will do some research and find out when it will be completed. You can reach me at 812-283-4545, thank you. Monty Heim CDJR Hyundai Service Manager, Bachman Auto Group.

Nov 29, 2022 -

Bachman Chrysler Dodge Jeep Ram responded

Thanks for the review, Chris. Please give me a call so I can find out which vehicle is yours. I will do some research and find out when it will be completed. You can reach me at 812-283-4545, thank you. Monty Heim CDJR Hyundai Service Manager, Bachman Auto Group.

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